Banking Associate Job Opening: Full-Time Opportunity in Jacksonville, Florida
Ever wanted to work in the vibrant city of Jacksonville, Florida? If you’re seeking a rewarding career in the banking industry, then look no further. TD, one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores, is currently offering an exciting full-time opportunity for a Banking Associate.
Job Details and Compensation
The Banking Associate role is based in Jacksonville, Florida, United States of America, and demands a dedicated 40 hours per week. The pay scale ranges from $22.00 to $27.75 per hour, with the actual base pay offered being contingent on the candidate’s skills, job-related knowledge, and experience, as well as geographic location and other specific business and organizational needs.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Prospective candidates are encouraged to ask compensation related questions and engage in an open dialogue with their recruiter.
Job Description and Duties
As a Banking Associate, you play a key role in delivering TD’s Brand promise at a store location. This role involves accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
The Banking Associate performs a wide range of tasks across multiple areas within a Store location. These tasks include processing customer transactions, opening new accounts, educating customers on all banking products and services, delivering end-to-end advice customers expect, and utilizing TD’s systems and tools to engage with Customers to acquire and deepen relationships.
Education and Experience
Minimum qualification requirements for this role include a high school diploma or GED, and at least one year of experience working with customers in any capacity. This experience can be demonstrated through any of the following: volunteering, education, military experience. Demonstrated Customer Service skills are preferred, as is experience as a teller. Candidates are also expected to have strong organization skills, excellent communication skills, and demonstrate effective problem-solving skills. Proficiency in Microsoft Office is also required, and having a Notary License is preferred.
Customer and Shareholder Accountabilities
As a Banking Associate, you are expected to consistently provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. You play a key role in establishing and nurturing customer relationships and managing wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings.
Shareholder accountabilities include ensuring compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer.
Employee/Team Accountabilities
As an employee, you are expected to contribute to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team. You are encouraged to actively seek opportunities to improve delivery of work with high attention to quality standards and take ownership of your own career and aspirations.
Physical Requirements
The job involves frequent sitting, standing, walking, and performing multiple tasks, with occasional domestic travel, lifting/carrying items under and over 25 lbs., and moving safely in confined spaces.
About TD
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, TD delivers legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
TD is committed to being a leader in customer experience, innovating to enhance the customer experience and building capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, TD can help you realize your potential.
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