TD Bank: A Leading Financial Institution in Franklin Park, New Jersey
TD Bank, one of the world’s leading global financial institutions, has a significant presence in Franklin Park, New Jersey, United States. This institution is the fifth largest bank in North America, with branches in Canada, the United States, and around the world. TD Bank’s commitment to providing fair and equitable compensation opportunities, along with growth opportunities and skill development, is a significant aspect of its corporate culture. This commitment is reflected in employee compensation, which varies based on the candidate’s skills, experience, job-related knowledge, and geographical location. For a Banking Associate position, the pay ranges from $23.75 to $31.00 USD per hour, based on a 40-hour workweek.
Role of a Banking Associate at TD Bank
The Banking Associate is a key role in the Personal & Commercial Banking line of business at TD Bank. This position is responsible for accurately completing everyday banking transactions. It also offers advice and educational support on services, products, and tools to help customers achieve their financial goals. The Banking Associate performs a wide range of tasks, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate is expected to build trust with educational content & tools, provide consultative support, and advocate with proactive insights & recommendations.
Who is the Ideal Candidate for the Banking Associate Role?
The ideal candidate for the Banking Associate role should have a high school diploma or GED, and at least one year of experience working with customers in any capacity. This experience can be demonstrated through volunteering, education, or military experience. Excellent communication skills, problem-solving abilities, and proficiency in Microsoft Office are also essential for this role. The candidate is also expected to schedule and prioritize work, work independently and within deadlines, and make sound judgments in decision making and problem solving. Additional preferred qualifications include teller experience and a Notary License.
Banking Associate’s Responsibilities
The Banking Associate’s responsibilities encompass a broad range of areas, including customer service, shareholder accountability, and team collaboration. The associate is expected to consistently provide legendary customer service, establish and nurture customer relationships, manage wait times, and ensure ongoing compliance with internal/external audit and regulatory requirements. The associate is also responsible for accurately processing cash/deposit/withdrawal transactions and other account servicing requests, ensuring compliance with all regulations, policies, and procedures, and acting as a dual control agent when required.
Work Environment and Physical Requirements
TD Bank offers a stimulating work environment, with the possibility of occasional domestic travel. The Banking Associate role involves a mix of sedentary work and physical activities such as standing, walking, lifting/carrying items, and performing multiple tasks. The associate is also expected to respond quickly to sounds and concentrate for long periods of time.
TD Bank’s Commitment to Employee Development and Inclusion
TD Bank is deeply committed to providing an inclusive work environment that reflects its diversity agenda. It offers a comprehensive Total Rewards package, including base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, and paid time off. TD Bank also provides regular development conversations, training programs, and a competitive benefits plan to support colleague’s growth and development.
If you’re interested in a specific career path or looking to build certain skills, TD Bank can help you achieve your goals. With regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs, TD Bank is committed to helping you unlock future opportunities.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Accommodations are available for applicants with disabilities during the application process.
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