Exciting Career Opportunity: Banking Associate at TD in Farmington, Maine
TD, a leading global financial institution and the fifth largest bank in North America, is offering an exciting career opportunity for a Banking Associate in Farmington, Maine, United States of America. This position is pivotal in delivering TD’s Brand promise at a store location and provides a wide range of banking services to their esteemed customers. The job comes with a competitive remuneration of $22.00 – $27.75 USD per hour for a 40-hour work week. For more information about this role, you can have an open dialogue with your recruiter. You can read the full job description Here.
Role and Responsibilities
The Banking Associate will be responsible for completing everyday banking transactions accurately, opening new accounts, and educating customers on all banking products and services. They will build trust with customers by providing advice and guidance, advocating proactive insights and recommendations, and using TD’s systems and tools to acquire and deepen customer relationships. The employee will also be accountable for identifying customer financial needs and referring them to the appropriate team member or internal bank partner, thereby ensuring a positive customer experience.
Customer and Shareholder Accountabilities
This role requires providing legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers. The Banking Associate is also expected to manage wait times and engage in lobby leadership, representing the first point of contact for customer inquiries. They should understand and support the Bank’s customer service strategy and consider the impact of decisions on the well-being of TD, its customers and stakeholders.
From a shareholder perspective, the Banking Associate must ensure compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer. They must also accurately process cash/deposit/withdrawal transactions and other account servicing requests.
Desired Qualifications and Skills
Applicants should possess a high school diploma or GED and have at least 1 year of experience working with customers in any capacity. Demonstrated Customer Service skills, strong organizational skills, excellent communication skills, effective problem-solving skills, and proficiency in Microsoft Office are preferred. The ability to work during operating hours to include evenings, weekends, and holidays as scheduled is required, and teller experience is preferred. A Notary License is also advantageous.
Employee Development and Rewards
TD is deeply committed to colleague development and offers regular leadership and development conversations, mentorship, training programs, and a competitive benefits plan. TD’s Total Rewards package reflects the investments made in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. It includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Equal Opportunity Employer
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Applicants with disabilities needing accommodations to complete the application process can email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
TD invites all passionate individuals to apply and build a rewarding career with them. This is an opportunity to contribute to a positive work environment, be an active participant in personal performance and development activities, and be part of a team that drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers.
Source: Here
