Join TD as a Banking Associate in Barre, Vermont
Are you looking for an opportunity to work with one of the world’s leading global financial institutions? TD, the fifth largest bank in North America by branches, offers a fulfilling career path in Barre, Vermont. As a Banking Associate, you will play an integral role in delivering TD’s brand promise at their store location. Your professional commitment and expertise in banking will contribute to the company’s mission of providing legendary customer experiences to over 27 million households and businesses around the world.
Understanding the Role
The Banking Associate’s role is multifaceted. You will be responsible for accurately completing everyday banking transactions, providing advice and educational support on services, products, and tools to help customers achieve their financial goals. You will perform a variety of tasks within the store location, including processing customer transactions, opening new accounts, and educating customers on banking products and services.
Depth and Scope of the Position
As a Banking Associate, you will engage with customers to deepen relationships by providing advice and guidance. Your understanding of customer financial needs will enable you to identify opportunities to promote and educate on products, services, and refer them to the appropriate team member or internal bank partner. You will also be responsible for accurately completing everyday banking transactions, servicing customers with account opening and closing, performing everyday bank transactions, and addressing debit card/credit card issues.
A Glimpse into the Job Requirements
The job requires a high school diploma or GED and 1-year experience working with customers, which can be demonstrated through volunteering, education, or military experience. Teller experience and a Notary License are preferred. You must have strong organizational skills, excellent communication skills, demonstrated problem-solving skills, and the ability to work independently and within deadlines. Proficiency in Microsoft Office is a must.
Customer Accountabilities
Your role as a Banking Associate will involve consistently providing legendary customer service while transacting, promoting, educating, and referring TD products to new and existing customers. You will be responsible for managing customer relationships, understanding and supporting the bank’s customer service strategy, and making decisions that consider the well-being of TD, its customers, and stakeholders.
Shareholder Accountabilities
You will be required to comply with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act to minimize risk and protect the customer. Your duties include accurately processing cash/deposit/withdrawal transactions and other account servicing requests, ensuring compliance with all regulations, policies, and procedures, and following customer authentication principles.
Employee/Team Accountabilities
You are expected to contribute to a positive work environment by aligning to TD Model, Brand, and Culture, participating fully as a member of the team, seeking diverse feedback to develop and enhance skills, and taking ownership of your own career and aspirations. You will also have the opportunity to train and mentor newer colleagues.
Physical Requirements
The job includes frequent sitting, standing, walking, performing multiple tasks, operating standard office equipment, and responding quickly to sounds. Occasional domestic travel, lifting/carrying items under 25 lbs, squatting, bending, and kneeling may also be required.
About TD
TD is deeply committed to providing the best customer experience and building capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, TD can help you realize your potential. The company offers career development through regular leadership and development conversations, mentorship, and training programs.
If you are interested in building a career with TD, you will be delighted with their total rewards package, which reflects the investments they make in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. TD Bank is an equal opportunity employer and committed to providing accommodations for applicants with disabilities to complete the application process.
Are you ready to join TD and make a difference in the world of banking? Apply for the Banking Associate role today! You can find more details about the job Here.
