Opportunity Awaits at TD Bank: Seeking a Dedicated Banking Associate
Are you an individual who is passionate about providing exceptional customer service and looking to build a career in the financial services industry? If so, TD Bank, one of the world’s leading global financial institutions, has an exciting opportunity for you. They are currently seeking a dedicated and customer-oriented Banking Associate to join their team in New York, New York, United States of America. This part-time position offers 20 working hours per week, with a competitive pay range between $23.75 – $31.00 USD. You can find more details about this role Here.
TD Bank’s Commitment to Equitable Compensation and Growth
TD Bank is strongly committed to providing fair and equitable compensation opportunities to all colleagues. They understand that as their employees progress in their roles, their compensation should reflect this growth. Therefore, their compensation policies and practices are designed to allow colleagues to progress through the salary range over time. The base pay offered can vary based on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs.
The Role and Responsibilities of a Banking Associate
The Banking Associate, a professional in banking, plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The Banking Associate plays a significant part in building trust with customers, providing consultative support, advocating with proactive insights & recommendations, and utilizing TD’s systems and tools to engage with customers to deepen relationships.
Qualifications for the Role
Interested candidates should possess a high school diploma or GED and have at least 1 year of experience working with customers in any capacity. Having teller experience is preferred, but not required. Moreover, candidates should demonstrate excellent customer service skills, problem-solving abilities, and proficiency in Microsoft Office. Notably, having a Notary License is also preferred.
Customer and Shareholder Accountabilities
A Banking Associate at TD Bank is expected to consistently provide legendary customer service, establish and nurture customer relationships, manage wait times, and drive referrals to Store colleagues and partners. They also need to ensure compliance when completing operational activities in accordance with company guidelines and regulations, including the Bank Secrecy Act and Patriot Act, to minimize risk and protect the customer.
Employee and Team Accountabilities
As a TD Bank colleague, the Banking Associate is expected to contribute to a positive work environment by aligning to TD Model, Brand, and Culture. They are also expected to be an active participant in personal performance and development activities, actively seeking opportunities to improve delivery of work with high attention to quality standards.
Physical Requirements
The role entails occasional domestic travel and frequent sedentary work. The Banking Associate will also need to perform multiple tasks, operate standard office equipment, and respond quickly to sounds. The role involves frequent sitting, standing, and walking, with occasional lifting/carrying of items under 25 lbs.
About TD Bank
TD Bank is the fifth largest bank in North America by branches/stores and serves over 27 million households and businesses in Canada, the United States, and around the world. TD is guided by a vision to Be the Better Bank and a purpose to enrich the lives of their customers, communities, and colleagues.
TD Bank’s Total Rewards Package
TD Bank’s Total Rewards package reflects their investment in their colleagues to help them and their families achieve their financial, physical, and mental well-being goals. It includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
TD Bank’s Commitment to Diversity and Inclusion
TD Bank is an equal opportunity employer and is committed to providing accommodations for applicants with disabilities to complete the application process. They strive to create an inclusive culture that reflects TD’s diversity agenda and creates an extraordinary employee experience.
