The Banking Associate Role at TD: An Exciting Opportunity to Develop and Grow
TD, one of the world’s leading global financial institutions and the fifth-largest bank in North America, has an exciting banking associate position open in Clinton, South Carolina, United States of America. This role is a fantastic opportunity for those seeking a rewarding career in the banking sector. It offers fair and equitable compensation opportunities, along with the potential for growth and skill development. The base pay for this role ranges from $22.00 – $27.75 USD per hour, based on a 40-hour work week. However, the actual offered pay may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. [source]
Responsibilities of a Banking Associate
The banking associate is an integral part of TD’s Personal & Commercial Banking line of business. This role involves accurately completing everyday banking transactions and providing advice and educational support on banking services, products, and tools to help customers achieve their financial goals. The banking associate performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. They are responsible for building trust with customers, providing consultative support, and advocating with proactive insights & recommendations.
Qualifications and Skills
The ideal candidate for the banking associate role at TD should have a high school diploma or GED and at least one year of experience working with customers. This experience can be demonstrated through any of the following: volunteering, education, or military experience. Strong organization skills, excellent communication abilities, effective problem-solving skills, and a demonstrated ability to schedule and prioritize work are also essential for this role. Proficiency in Microsoft Office is required, and a notary license is preferred.
Commitment to Customer Service
At TD, the banking associate plays a significant role in delivering an exceptional customer experience. The banking associate is responsible for establishing and nurturing customer relationships, managing wait times for customers to meet with a banker, and understanding and supporting the bank’s customer service strategy. They are also expected to drive referrals to store colleagues and partners to support the broader, more complex financial needs of customers.
Compliance and Regulatory Responsibilities
The banking associate must ensure compliance with all regulations, policies, and procedures. They are expected to accurately process cash/deposit/withdrawal transactions and other account servicing requests. They must also understand, utilize, and follow compliance/risk and control programs, and be knowledgeable of and comply with the TD Code of Conduct.
Employee/Team Accountabilities
As a member of the TD team, the banking associate is expected to contribute to a positive work environment, be an active participant in personal performance and development activities, and collaborate with team members in contributing to the success of the team and organization.
Physical Requirements
The banking associate role involves performing multiple tasks, operating standard office equipment, responding quickly to sounds, and applying common sense to deal with problems involving standardized situations. The role may also involve occasional domestic travel.
Who We Are: TD Bank
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
TD is committed to providing a rewarding and fulfilling career for all colleagues. If you’re ready to take the next step in your career, consider joining our team as a banking associate. Apply Here
