Exploring Opportunities at TD: Banking Associate Role in Fort Pierce, Florida
TD, one of the world’s leading financial institutions, is committed to providing equitable compensation and growth opportunities to all colleagues. It maintains a robust ecosystem that allows colleagues to progress through the salary range over time as they advance in their roles. The organization is currently offering an exciting opportunity for a Banking Associate at their Fort Pierce, Florida location. The specifics of the role, such as hours and pay details, can be discussed with the recruiter during the application process. [source]
What the Banking Associate Role Entails
The Banking Associate plays a vital role in delivering TD’s brand promise at the store location. The professional will be accountable for accurately completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals. The role is within the Personal & Commercial Banking line of business.
Depth and Scope of the Banking Associate’s Responsibilities
The Banking Associate will perform a wide range of tasks across multiple areas in the store location. These include processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate will utilize TD’s systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance. They will understand customer financial needs to identify opportunities to promote and educate on products, services, and refer them to the appropriate team member or internal Bank partner. The associate will also handle everyday banking transactions either on the teller line or on the platform.
Education and Experience Requirements
The ideal candidate for the banking associate role should have a high school diploma or GED, and preferably have at least 1 year of experience working with customers. The candidate should be adept at handling multiple tasks in a fast-paced environment, have excellent communication skills, and demonstrate effective problem-solving skills. Prior teller experience is a plus, but not a prerequisite. The candidate should be proficient in Microsoft Office, and having a Notary License is preferred.
Key Accountabilities
Customer service is at the heart of TD’s operations, and the banking associate plays a crucial role in ensuring legendary customer service is provided consistently. The associate will establish and nurture customer relationships, manage wait times, engage in lobby leadership, understand and support the Bank’s customer service strategy, and drive referrals to support the broader, more complex financial needs of customers.
In addition to customer accountabilities, the associate will also ensure compliance with company guidelines and regulations such as the Bank Secrecy Act and the Patriot Act to protect the customer and minimize risk. They will also accurately process cash, deposit, withdrawal transactions, and other account servicing requests.
The associate will also contribute to a positive work environment, be an active participant in personal performance and development activities, and collaborate with team members in contributing to the success of the team and organization.
Physical Requirements and Working Conditions
The Banking Associate role may require occasional domestic travel, and the associate should be capable of performing sedentary work frequently. The associate will be required to operate standard office equipment continuously and respond quickly to sounds. The role will also require frequent standing, walking, and occasional lifting or carrying items under 25 lbs.
About TD
TD is the fifth-largest bank in North America by branches/stores and delivers legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. TD is deeply committed to being a leader in customer experience and is innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’re just starting your career in financial services or have years of banking experience, TD can help you realize your potential. [source]
Conclusion
TD Bank is an equal opportunity employer and is committed to providing accommodations for applicants with disabilities to complete the application process. TD Bank is a place where colleagues can grow, thrive, and contribute to creating an extraordinary employee experience.
If you’re interested in a specific career path or are looking to build certain skills, TD Bank can help you achieve your aspirations. With regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs, TD Bank is committed to supporting your goals. [source]
