Introduction
TD is a globally recognized financial institution and the fifth largest bank in North America as per the number of branches and stores. The bank serves over 27 million households and businesses in Canada, the United States, and around the world. At TD, more than 95,000 colleagues contribute their skills, talent, and creativity to provide legendary customer experiences, support the economies we operate in, and help shape the future of banking. The bank is guided by its vision to Be the Better Bank and its purpose is to enrich the lives of its customers, communities, and colleagues. Here
Job Overview: Banking Associate
The role of a Banking Associate at TD is a key one in delivering the brand’s promise at a store location. The role involves accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
Key Responsibilities
The Banking Associate performs a wide range of tasks across multiple areas within a store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate delivers end-to-end advice to customers in a way that builds trust, provides consultative support, and proactively offers insights and recommendations.
Work Location and Pay Details
The work location for this role is Sebastian, Florida, United States of America. The working hours are 30 per week. The pay ranges from $22.00 – $27.75 USD. However, the base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Education & Experience
The ideal candidate for this role should have a high school diploma or GED and at least 1 year of experience working with customers. This experience can come from any capacity such as volunteering, education, or military experience. Demonstrated customer service skills, teller experience, strong organizational skills, excellent communication skills, and proficiency in Microsoft Office are preferred. The candidate is also required to complete Teller training and part 1 of platform training upon hire.
Customer, Shareholder, and Employee/Team Accountabilities
The Banking Associate is expected to provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They must also comply with all company guidelines and regulations to ensure the safety and security of customer transactions and account servicing requests. Furthermore, they must contribute to a positive work environment by aligning with TD’s brand and culture and participate fully as a member of the team.
Our Total Rewards Package
TD’s Total Rewards package reflects the bank’s commitment towards the financial, physical, and mental well-being of its employees. It includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Colleague Development
TD is committed to helping its employees succeed. Regular career, development, and performance conversations with managers, access to an online learning platform, and a variety of mentoring programs are some of the ways through which TD supports its employees in their career growth.
Training & Onboarding
New employees are provided with training and onboarding sessions to ensure they have everything they need to succeed in their new role.
Conclusion
This job opportunity at TD offers an exciting career path in banking with ample opportunities for growth and development. Candidates interested in this role are encouraged to apply and start their journey towards a fulfilling career in banking.
