Discover a Rewarding Banking Career at TD in Raleigh, North Carolina
Are you searching for a rewarding career in the banking industry? TD, one of the world’s leading financial institutions, is offering an opportunity that you won’t want to miss. Based in Raleigh, North Carolina, TD is seeking a dedicated Banking Associate to join their Personal & Commercial Banking line of business. With a commitment to providing fair and equitable compensation opportunities, TD offers a pay range of $22.00 – $27.75 USD for a 20-hour workweek. For more specific compensation details, TD encourages open dialogue between candidates and recruiters.
A Look at the Role of a Banking Associate
The Banking Associate plays a pivotal role in upholding TD’s Brand promise at a store location. This position is responsible for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
As a Banking Associate, you will perform a wide range of tasks across multiple areas within a store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services. You will be responsible for building trust with customers through educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.
Your Responsibilities
You will utilize TD’s systems and tools to engage with customers to acquire and deepen relationships. You will understand customer financial needs to identify opportunities to promote and educate on products, services, and refer them to the appropriate team member or internal Bank partner.
Accuracy is key in this role as you will be responsible for everyday banking transactions either on the teller line or on the platform, while uncovering customer financial needs and educating on products, services and tools. You will also service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.
What Qualifications Do You Need?
To thrive in this role, you should have a high school diploma or GED and at least 1 year of experience working with customers. This experience can be demonstrated through volunteering, education, or military experience. You should have strong organizational skills, excellent communication skills, and the ability to work independently and within deadlines. Proficiency in Microsoft Office is also required, and a Notary License is preferred.
Physical Requirements of the Role
The role of a Banking Associate does require some physical demands. These include performing multiple tasks, operating standard office equipment, responding quickly to sounds, standing and walking frequently, lifting/carrying items occasionally, and the ability to deal with problems involving standardized situations.
Who is TD?
TD is the fifth largest bank in North America by branches/stores. It delivers legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. With more than 95,000 colleagues, TD is guided by its vision to Be the Better Bank and its purpose to enrich the lives of its customers, communities, and colleagues.
TD offers a Total Rewards package that reflects the investments it makes in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This package includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
Ready to embark on your journey with TD? Discover more about this exciting opportunity and apply here.
