About the Banking Associate Position at TD
If you are looking to build a career in banking and have a passion for providing exceptional customer service, then a job at TD as a Banking Associate in Goffstown, New Hampshire, United States of America, may be the perfect fit for you. This role offers a competitive pay rate of $22.00 – $27.75 USD for a 20-hour work week. TD is an organization that values its colleagues, offering fair and equitable compensation opportunities to all. The organization is committed to providing growth opportunities and skill development, allowing colleagues to progress through the salary range over time as they advance in their role.
What Does a Banking Associate Do?
The Banking Associate role is a key position in delivering TD’s brand promise at a store location. The responsibility of this role includes accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The scope of the role is wide and diverse, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
Who are we looking for?
Ideally, the candidate should have a high school diploma or GED, with at least a year of customer service experience. This experience can be demonstrated through volunteering, education, or even military service. Additionally, the candidate should have strong organizational skills to handle multiple tasks in a fast-paced environment, excellent communication skills, problem-solving skills, and the ability to work independently and within deadlines. Proficiency in Microsoft Office is also preferred.
Customer Accountabilities
The Banking Associate is expected to provide legendary customer service while transacting, promoting, educating, and referring TD products to both new and existing customers. They are also responsible for managing wait times to meet with a banker by scheduling, rescheduling, or canceling client meetings and ensure tasks are performed within established policy and procedures.
Shareholder Accountabilities
Among the key shareholder accountabilities, the Banking Associate role includes ensuring compliance when completing operational activities in accordance with company guidelines and regulations. They are also expected to accurately process cash/deposit/withdrawal transactions and other account servicing requests.
Employee/Team Accountabilities
The associate is expected to contribute to a positive work environment by aligning to TD’s model, brand, and culture. They should be an active participant in personal performance and development activities, collaborate with team members, and actively seek opportunities to improve the delivery of work with high attention to quality standards.
Who We Are
TD is one of the world’s leading global financial institutions and is the fifth-largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world.
Our Total Rewards Package
TD’s Total Rewards package reflects our investment in our colleagues to help them achieve their financial, physical, and mental well-being goals. This package includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Additional Information
We are delighted that you are considering building a career with TD. We provide regular development conversations, training programs, and a competitive benefits plan to support our colleagues’ growth both at work and at home.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.
For more information and to apply, click Here.
