TD Bank: Building a Better Banking Experience in Columbia, South Carolina
For those looking to make strides in their career in the financial industry, TD Bank presents an exciting opportunity with the role of a Banking Associate in Columbia, South Carolina. This role combines customer service, financial advisement, and banking operations, making it a dynamic and rewarding option for professionals seeking growth and development in their careers.
Compensation and Work Hours
The Banking Associate position offers a competitive compensation package with a pay scale between $22.00 – $27.75 per hour. The exact compensation may differ based on the candidate’s skills, experience, job-related knowledge, and geographic location. TD is committed to providing fair and equitable compensation opportunities to all colleagues, with the promise of skill development and growth opportunities as part of the colleague experience.
For this role, TD Bank offers flexible working hours, requiring a minimum of 20 hours per week. As a prospective candidate, you are encouraged to discuss compensation-related matters with the recruiter to get a comprehensive understanding of the role’s specifics.
Role Overview
The Banking Associate’s primary responsibility is to provide exceptional customer service while handling everyday banking transactions. Additionally, the associate should provide advice and support on TD’s services, products, and tools, thereby assisting customers in achieving their financial goals. This role demands a proactive approach and a strong understanding of customer’s financial needs to identify opportunities and promote relevant products and services.
Qualifications and Experience
Prospective candidates should possess a high school diploma or GED. One year of customer service experience is preferred but not mandatory. Teller experience is also an asset. Importantly, candidates should demonstrate strong communication, problem-solving skills and the ability to work independently. Proficiency in Microsoft Office is required, and a notary license is preferred.
Customer and Shareholder Responsibilities
Among the key responsibilities, the Banking Associate will consistently provide legendary customer service, establish and nurture customer relationships, manage wait times and lobby traffic, and ensure compliance with internal/external audit and regulatory requirements. In addition, the associate will accurately process cash/deposit/withdrawal transactions and other account servicing requests, adhering to company guidelines and regulations.
Employee Accountabilities
The Banking Associate is expected to contribute to a positive work environment, act as a brand champion, collaborate with team members, take ownership of their career and aspirations, and adhere to TD’s Shared Commitments. The associate may also train and act as a mentor to newer colleagues.
Physical Requirements and Work Environment
The role involves both sedentary and physical tasks, including standing, walking, occasional lifting/carrying, and operating standard office equipment. The associate should also be capable of performing multiple tasks, responding quickly to sounds, and applying common sense to deal with problems involving standardized situations.
As a TD Bank employee, you will be part of a global financial institution, the fifth-largest bank in North America, and part of a team that strives to make banking remarkably human and refreshingly simple for over 27 million households and businesses worldwide.
TD Bank is committed to fostering a respectful workplace where diverse perspectives are valued, and everyone has fair opportunities to grow. The bank also provides comprehensive training, onboarding, and development opportunities to ensure you have the necessary tools to succeed in your role.
If you are passionate about customer service and eager to enhance your career in the banking industry, consider becoming a Banking Associate with TD Bank in Columbia, South Carolina. For more information and to apply, click Here.
TD Bank is an equal opportunity employer. If you are an applicant with a disability and need accommodation to complete the application process, please contact TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
