Banking Associate Role at Augusta Rd
Working in the banking sector can be an exciting and rewarding career choice. One such opportunity is the position of a Banking Associate at Augusta Rd, Greenville, South Carolina, United States of America. This role comes with a promising pay scale of $22.00 – $27.75 USD for 20 hours of work per week. TD – one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores – is committed to providing fair and equitable compensation opportunities to all their colleagues. They believe in skill development and growth opportunities, and their compensation policies reflect the same.
Key Responsibilities of a Banking Associate
The Banking Associate plays an essential role in delivering TD’s brand promise at the store location. They are accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to customers. The role’s depth and scope include a wide range of tasks such as processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate also delivers end-to-end advice that customers expect, building trust, providing consultative support, and advocating proactive insights & recommendations. The Banking Associate utilizes TD’s systems and tools to engage with Customers, acquire, and deepen relationships, ultimately attracting and retaining the customer.
Education & Experience Requirements
For this role, a high school diploma or GED is required. Additionally, one year of experience working with customers in any capacity is preferred. This experience can be demonstrated through volunteering, education, or military experience. Other preferred skills include demonstrated customer service skills, teller experience, and strong organizational skills. The candidate should be proficient in Microsoft Office and have the ability to work independently, within deadlines, and handle multiple tasks in a fast-paced environment.
Customer Accountabilities
The Banking Associate is accountable for consistently providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They establish and nurture customer relationships by actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral. The associate also manages wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings. They engage in lobby leadership and represent the first point of contact for customer inquiries.
Shareholder Accountabilities
The Banking Associate ensures compliance with all regulations, policies, and procedures adhering to required controls, critical dates, and accurate documents. They accurately process cash/deposit/withdrawal transactions and other account servicing requests. The associate acts as a Dual Control agent when required and follows all required open/close procedures.
Employee/Team Accountabilities
The Banking Associate contributes to a positive work environment. They are an active participant in personal performance and development activities. The associate collaborates with team members in contributing to the success of the team and organization. They actively seek opportunities to improve delivery of work with high attention to quality standards. The associate also positively embraces change and adheres and participates in TD’s Shared Commitments.
Physical Requirements
The job does require some physical activities like performing sedentary work, performing multiple tasks, operating standard office equipment, responding quickly to sounds, sitting, standing, walking, moving safely in confined spaces, lifting/carrying (under 25 lbs.), lifting/carrying (over 25 lbs.), squatting, bending, kneeling, crawling, climbing, reaching overhead, reaching forward, pushing, pulling, twisting, concentrating for long periods of time, reading, writing and comprehending instructions, adding, subtracting, multiplying and dividing.
TD Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Join TD to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why they believe that all colleagues, no matter where they work, are client facing. Together, they are reimagining what banking can be for clients, colleagues and communities.
For more information on this position, click Here.
