Jack Henry: A Transformative Force in the Financial Services
Jack Henry & Associates is more than just a technology company; it’s a transformative force in the financial services sector. The company’s mission is firmly rooted in people-inspired innovation, enabling financial institutions to deliver secure, seamless, and human-centered experiences.
Jack Henry isn’t just about delivering cutting-edge solutions that pave the way for the next generation of digital banking and payments. Its real impact begins with its associates, the people who are committed to driving change in the industry. If you’re ready to grow with a company that values purpose, collaboration, and excellence, Jack Henry would love to meet you.
Bank and Credit Union Product Support Representatives: Your Chance to Make a Difference
As a Financial Representative, you’ll be acting on behalf of Jack Henry’s financial institution clients, helping their customers with a wide range of financial needs. Joining this team will give you the opportunity to gain hands-on experience working with a variety of software products. This could lead to career advancement opportunities across the organization!
This is a remote position, and candidates must live within approximately a 70-mile radius of Jack Henry’s office locations in Allen, TX; Louisville, KY; Springfield, MO or Monett, MO. For those located within 30 miles of Springfield, MO or Monett, MO, a hybrid model with 2-3 days a week onsite after training is available.
The position will start on 2/9/2026, and training will take place Monday-Friday from 8 AM-5 PM CT for the first five weeks. The pay range for this position is $34,320-$37,500 per year.
Responsibilities: What to Expect
As a Financial Representative, you’ll be tasked with a variety of responsibilities, from providing assistance to clients’ customers to assessing and resolving issues in a timely manner. You’ll also be responsible for ensuring system security, communicating customer needs and expectations to the appropriate personnel, and actively participating in various group meetings.
Requirements: What You Need to Have
Applicants for this position must have at least one year of customer service experience. Other requirements include the ability to adhere to a published break and lunch schedule, remain calm in stressful situations, and communicate clearly and understandably.
Desirable Skills: What Would Be Nice for You to Have
While not explicitly required, certain skills and experiences will certainly make you stand out from the crowd. These include customer service and multi-tasking skills, the ability to listen to and empathize with customers, and experience in call center, bank, or credit union industries.
Why Choose Jack Henry?
At Jack Henry, the motto is simple: “Do the right thing, do whatever it takes, and have fun.” This isn’t just a tagline; it’s the foundation of the company’s culture. Jack Henry recognizes that its associates are key to its success, and it is committed to their wellbeing. This is why the company offers comprehensive benefits designed to support your physical, mental, and financial health.
Jack Henry is also at the forefront of technology modernization in the financial services sector. The company’s strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration, empowering its teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Jack Henry boasts an exceptional culture, one that empowers its associates to rise to challenges, seek new opportunities, and support one another through change. The company takes pride in fostering an environment where inclusion, sustainability, and community impact are integral to its operations.
Equal Employment Opportunity
Jack Henry is an equal opportunity employer, committed to providing equal opportunity in all of its employment practices. The company values, respects, and protects the uniqueness each of its associates brings, knowing that innovation flourishes by including all voices.
If this opportunity excites you and you’re ready to contribute to Jack Henry’s mission in a variety of ways, you’re highly encouraged to apply, regardless of whether you meet every single requirement on this posting.
Find out more about this opportunity here.
