Why Choose Bank OZK for Your Career?
Bank OZK, with a rich legacy of over 120 years in banking, is not just a company. It’s an institution nationally recognized for its leadership in the financial services industry. Combining exceptional customer service with advanced technologies, we provide intelligent solutions to clients across the United States. Our commitment extends beyond banking services, making significant contributions to the local communities and the country’s economy. We proudly invest in small businesses, reshape city skylines, and act as catalysts of positive change.
At Bank OZK, we’re not just filling roles; we’re building careers. We offer our team an environment of growth, trust, and respect, where every member is valued for their contributions.
Comprehensive Benefits at Bank OZK
Bank OZK believes in supporting its team members’ physical, mental, and financial well-being with a comprehensive benefits package. Our employees enjoy generous PTO, 401(k) matching, health, dental, vision, and even pet insurance! Additionally, we offer special perks and discounts to enhance our team’s work-life balance. More about these benefits can be found Here.
Job Purpose & Scope at Bank OZK
Bank OZK sets high standards of accountability for its team. As a Banking Center Manager, you’ll be responsible for managing the banking center effectively and enthusiastically. Your role involves providing leadership, cultivating positive relationships with peers, business partners, and the community, and leading business development initiatives. Delivering exceptional customer service is a core expectation from all our team members.
Knowledge, Skills & Abilities Required
Prospective candidates should possess:
- Knowledge of retail bank products and services
- Understanding of bank regulations, policies, procedures, and operational standards
- Expertise in business development techniques in a retail environment
- Ability to focus on quality, profitability, and efficiency for business growth
- Strategic thinking and goal translation into actionable tasks
- Leadership and training skills to inspire team to meet business objectives
- Effective planning and organizational skills
- Excellent customer service and communication skills
- Team-oriented leadership skills to thrive in a changing environment
- Critical thinking skills and attention to detail
- Confidentiality maintenance skills
- Adherence to policy and procedure, including safety and security protocols
- Identifying client needs for business development
- Proficiency in using computers and Microsoft Office applications
Basic Qualifications
Applicants should meet the following basic qualifications:
- A Bachelor’s degree or equivalent work experience
- At least 2 years of retail client service and/or business development experience
- 1+ year business development management/leadership experience strongly preferred
- Proven achievement of business growth goals and financial targets
- Experience managing, leading and coaching professionals
- Comprehensive knowledge of bank products/services and regulations
- Valid driver’s license and good driving record
- NMLS required
Job Expectations
Employees are expected to operate standard business equipment and technology proficiently, with or without accommodation. This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
Equal Opportunity Employer Statement
Bank OZK is an equal opportunity employer. We consider applications for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. We are proud to be a Member FDIC.
