The Role of an Assistant Banking Center Manager
Banking is a dynamic industry, offering a plethora of opportunities for growth and development. One such notable position is that of an Assistant Banking Center Manager. This role comes with a pay range of $18.05USD to $21.66USD, and is responsible for assisting the Banking Center Manager with a variety of tasks, including the oversight of all banking center operations and ensuring an excellent customer experience. The Assistant Banking Center Manager also plays a crucial role in business development, leading a team of sales and service professionals to meet and exceed market goals. This is a demanding role that may include working on Saturdays and holidays.
Responsibilities of an Assistant Banking Center Manager
The Assistant Banking Center Manager primarily assists and supports the Banking Center Manager in various aspects. This includes driving revenue, developing people, delighting customers, remaining compliant with company policies, and growing the business.
Driving Revenue
The Assistant Banking Center Manager represents the Bank within the community, promoting additional business through existing and prospective customers. They are expected to build meaningful relationships with people they serve, learn customer’s goals and needs, and make product and service recommendations. They also generate sales leads and referrals through community outreach activities and visits to local businesses.
Developing People
The Assistant Banking Center Manager fosters a sales and customer-centered culture aligned with the Bank’s mission and core principles. They provide training and development to team members, focusing on sales, operational, customer service, product knowledge, and risk management. They supervise, coach, and mentor team members to maintain high customer service levels and create banking center stability.
Delighting Customers
The Assistant Banking Center Manager promotes friendly relations with customers, ensuring excellence in customer service by providing service to customers and prospective customers on various banking matters. They also maintain the office building, grounds, equipment, and fixtures to project a professional image that attracts business.
Remaining Compliant
The Assistant Banking Center Manager administers daily supervision over banking center staff to ensure the proper functioning of day-to-day operations. They ensure the banking center’s compliance with the company’s policies and procedures and maintain security, compliance, and operational programs and procedures relevant to the specific location.
Growing the Business
The Assistant Banking Center Manager ensures year-over-year profitability through effective management of branch revenue production and profitability. They support portfolio growth by identifying cross-sell opportunities and providing coaching to deepen relationships and increase client acquisition and retention.
Qualifications and Skills
An ideal candidate for the position of Assistant Banking Center Manager should possess a Bachelor’s degree in business administration, finance, or a related field, or equivalent experience and training. A minimum of two years’ general banking experience is required, along with a knowledgeable background of the Bank’s procedures and policies regarding all banking functions and regulatory compliance requirements. Strong organizational skills, critical thinking ability, customer service orientation, and the ability to promote, sell and cross-sell banking products are essential for this position.
Physical Demands of the Job
The job demands the ability to lift and carry 25 pounds for a distance of 50 feet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
This employer is an Equal Opportunity Employer, welcoming applications from all qualified individuals, including Protected Veterans and Individuals with Disabilities. For further information, please review the Know Your Rights notice from the Department of Labor.
For more details about this position, visit the source link Here.
