TD’s Banking Associate Position in Kittery, Maine
TD, one of the world’s leading global financial institutions, is committed to delivering an exceptional colleague experience, focusing on growth opportunities and skill development. The organization is currently seeking a Banking Associate to join its team, based in Kittery, Maine, United States of America. This full-time position offers a competitive compensation package, ranging from $22.00 to $27.75 USD per hour.
TD’s compensation policies and practices are designed to provide fair and equitable opportunities to all colleagues. The actual base pay may vary, depending on the candidate’s skills, job-related knowledge, and other specific business and organizational needs. Candidates are encouraged to discuss compensation-related questions with their recruiter, who can provide more specific details regarding this role.
Role and Responsibilities of a Banking Associate
The Banking Associate, a key player in delivering TD’s brand promise, is responsible for accurately completing everyday banking transactions. This professional also provides advice and educational support on services, products, and tools to help customers achieve their financial goals.
The role is versatile and involves a wide range of tasks. The Banking Associate is expected to process customer transactions, open new accounts, and educate customers on all banking products and services. The professional will also leverage TD’s systems and tools to engage with customers, understand their financial needs, and promote products and services relevant to them.
In addition to the above, the Banking Associate will manage customer wait times, engage in lobby leadership, understand and support the bank’s customer service strategy, and drive referrals to support the broader, more complex financial needs of customers.
Qualifications and Skills Requirements
Interested applicants should possess a high school diploma or GED and preferably have at least one year of customer service experience. This can be demonstrated through volunteering, education, or military service. Strong organizational skills, excellent communication skills, and effective problem-solving skills are also essential.
Prospective candidates should also be proficient in Microsoft Office and have the ability to work independently and meet deadlines. A Notary License is preferred but not mandatory.
Physical Requirements and Work Environment
The role involves domestic travel occasionally but does not require international travel. The employee will be expected to perform multiple tasks and operate standard office equipment continuously. The job also involves frequent sitting, standing, and walking, along with occasional lifting and carrying of items weighing up to 25 lbs.
About TD and Its Commitment to Employees
TD is the fifth largest bank in North America by branches/stores, serving over 27 million households and businesses in Canada, the United States, and around the world. With more than 95,000 colleagues, TD is committed to being a leader in customer experience and building capabilities to shape the future of banking.
TD offers a comprehensive Total Rewards package that reflects the investments made in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. This includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
TD is an equal opportunity employer and provides accommodations to applicants with disabilities during the application process.
For more information about this role and to apply, please click here.
