TD Banking Associate Role: A Comprehensive Overview
If you’re a professional in the banking sector interested in an exciting opportunity in Middletown, New Jersey, consider the Banking Associate role at TD. This position offers a fair compensation package, growth opportunities, and skill development, all in a supportive and inclusive work environment.
Job Overview
The Banking Associate is a key player in delivering TD’s brand promise at a store location. Not only does this role require the completion of everyday banking transactions, but it also involves providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
As a Banking Associate, you will be required to perform a myriad of tasks across multiple areas within a Store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services.
Beyond these tasks, the role also involves building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. It requires the utilization of TD’s systems and tools to engage with customers to acquire and deepen relationships.
Qualifications and Skills Required
For this role, you’ll need a high school diploma or GED. While a year of customer service experience is preferred, various forms of experience including volunteering, education, and military service can be beneficial. You will need strong organizational skills to handle multiple tasks in a fast-paced environment. Excellent communication skills, demonstrated problem-solving skills, and the ability to work independently and within deadlines are also key.
Customer and Shareholder Accountabilities
As a Banking Associate, you’ll be tasked with consistently providing legendary customer service. This includes establishing and nurturing customer relationships, managing wait times, and ensuring a positive customer experience. You’ll also need to ensure compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and Patriot Act to minimize risk and protect the customer.
Employee/Team Accountabilities
At TD, teamwork is highly valued. As such, the Banking Associate role requires active participation in team activities, collaboration with team members, and active engagement in personal performance and development activities.
Physical Requirements
The role doesn’t involve heavy physical labor, but there may be occasions where light lifting, reaching, bending, or squatting is required. Frequent sitting, standing, and walking are also part of the job, along with performing multiple tasks and operating standard office equipment.
About TD
TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. With over 27 million households and businesses served daily, TD invests in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. TD is deeply committed to being a leader in customer experience and is dedicated to providing a supportive work environment for all colleagues.
Final Words
TD is delighted that you’re considering building a career with them. They’re committed to providing the support their colleagues need to thrive both at work and at home. If you’re interested in this role and want to build certain skills, TD is ready to help you succeed. So why wait? Apply today!
You can find more information about the Banking Associate role in Middletown, NJ Here.
