Banking Associate Role at TD in Northwood, New Hampshire
TD Bank, one of the world’s leading financial institutions, is committed to providing a fulfilling work environment and equitable compensation opportunities to all its employees. They are currently seeking a Banking Associate for their Northwood, New Hampshire location. This role is an integral part of the TD team and plays a key role in delivering TD’s brand promise at the store location. The Banking Associate will be responsible for accurately completing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals.[source]
Job Responsibilities and Scope
The Banking Associate role at TD involves a wide range of responsibilities across multiple areas within the store location. From processing customer transactions, opening new accounts, to educating customers on all banking products and services, this role is multifaceted. The Banking Associate will also be responsible for delivering end-to-end advice that customers expect, building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. The associate will also leverage TD’s systems and tools to engage with customers, acquire and deepen relationships, and attract and retain customers.
Skills and Experience Requirements
For the Banking Associate role, a high school diploma or GED is required, along with at least one year of experience working with customers in any capacity. This experience can also be demonstrated through volunteering, education, or military experience. TD is particularly interested in candidates with demonstrated customer service skills and teller experience. The successful candidate will be required to complete teller training and part of the platform training upon hire. Other essential skills include strong organizational abilities, excellent communication skills, effective problem-solving abilities, and proficiency in Microsoft Office. A Notary License is preferred but not required.
Employee and Team Accountabilities
At TD, every employee is expected to contribute positively to the work environment by aligning to TD’s Model, Brand, and Culture. They are required to be active participants in personal performance and development activities, act as brand champions both internally and externally, and actively seek opportunities to improve delivery of work with high attention to quality standards. The Banking Associate is also expected to be engaged in advancing and sustaining a unique, inclusive culture that reflects TD’s diversity agenda, creating an extraordinary employee experience.
Physical Requirements of the Role
The Banking Associate role requires certain physical demands. These include performing multiple tasks, operating standard office equipment, and responding quickly to sounds. The role will often involve sitting, standing, walking, and occasionally lifting/carrying items under 25 lbs. Domestic travel may be required occasionally. The role also requires the ability to concentrate for long periods of time, apply common sense to deal with problems involving standardized situations, and perform mathematical operations such as adding, subtracting, multiplying and dividing.
Who is TD?
TD Bank is the fifth largest bank in North America by branches/stores and serves over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those they serve, and the economies they support. TD is deeply committed to being a leader in customer experience and is innovating to enhance the customer experience and build capabilities to shape the future of banking.
Learn more about the position and apply Here
