Capital Bank Adopts Diebold Nixdorf’s VCP-Pro 7 Software
Jordan’s leading financial institution, Capital Bank, has embarked on a significant digital transformation by integrating Diebold Nixdorf’s VCP-Pro 7 software into its ATM network. This network is powered by Microsoft Windows 11. The bank’s decision to adopt this advanced technology signifies the first implementation of VCP-Pro 7 in the Asia Pacific, Middle East, and Africa (APMEA) region.
VCP-Pro 7: A Leap Forward in Digital Banking
Earlier this year, Capital Bank integrated VCP-Pro 7, along with Vynamic Transaction Automation and Vynamic Transaction Middleware, into its expansive ATM network. This strategic integration enables the provision of features such as personalized customer preferences and card issuance. Moreover, it has positioned Capital Bank as the first institution in its local market to introduce this cutting-edge technology across a diverse range of ATM models.
Envisioning a Modernised Banking Experience
Adel Awad, Chief Information Technology and Transformation Officer at Capital Bank, expressed that the early adoption of Diebold Nixdorf’s VCP-7 Pro aligns with the bank’s vision of modernization. By offering hyper-personalized, differentiated services to customers, the bank aims to stay ahead in the competitive financial landscape. The VCP-Pro 7 upgrade, with its secure, modular, low-code, and API-driven design principles, accelerates the delivery of new features and customizations, providing an enhanced user experience.
Partnership and Future Prospects
Diebold Nixdorf, together with Jordan Business Systems (JBS), its licensed partner in Jordan, manages the software. The company’s Middle East managing director, Habib Hanna, stated, “We are proud to partner with Capital Bank in this transformative journey. VCP-Pro 7’s modular design and robust security features provide the scalability and adaptability needed to support the bank’s growth while ensuring cost efficiency and compliance with regulatory standards.”
This strategic partnership and the deployment of the VCP-Pro 7 software signify a major step in transforming banking operations with agile, cloud-enabled software, integrated services, and innovative hardware designed for reliability and lifecycle support. The move also aligns with the recent trend of financial institutions, like Kuwait International Bank, adopting advanced technologies to enhance their banking services and customer experience.
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