Personal Banking Associate/Customer Service Specialist

Personal Banking Associate/Customer Service Specialist

About Cornerstone Bank

At Cornerstone Bank, we believe in doing more than just banking. We strive to build lasting relationships with our clients, embrace innovative ideas and empower our employees to make smart decisions. We are a team that values positivity, collaboration, and continuous learning. Our drive is fueled by a commitment to innovation, honesty, and an unwavering respect for our customers’ time and trust. Our primary goal is to always exceed expectations and provide a top-tier banking experience.

The Role of a Personal Banking Associate

A Personal Banking Associate at Cornerstone Bank plays a crucial role in supporting our Personal Bankers. This position involves assisting with various tasks, including collateral perfection and tracking, monitoring, tickler resolution, and other duties necessary for timely loan closings and account openings. Our associates also provide ongoing support in monitoring client accounts. Training is provided to ensure proficiency in all customer service specialist tasks, making the role diverse and dynamic.

Key Skills and Knowledge Required

  • Excellent customer service skills
  • Understanding of all bank deposit products and policies
  • Basic knowledge of bank mortgage and investment products and services
  • Familiarity with federal banking regulations such as the Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and teller roles and responsibilities relating to each act

Background and Experience

Our ideal candidate holds a High School Diploma or GED and has at least three years of banking or related experience. However, we believe in growth and learning, so we consider an equivalent combination of education and experience that sufficiently prepares the candidate to perform the essential duties of the job.

Why Join Cornerstone Bank

At Cornerstone Bank, we are deeply committed to cultivating a people-first culture, where every team member is given real responsibility. We take an innovative approach to banking, focusing on the needs of our customers and continually seeking ways to improve our services. We offer a wide range of development opportunities for continuous growth, competitive pay, a comprehensive benefits program, and an incentive compensation plan.

Ready to Make a Difference?

If you’re ready to bring your best to Cornerstone Bank, we’d love to hear from you. Join us in making a difference in the lives of our customers and our communities. Note, pre-employment background and credit screening are required for this position. We are an equal opportunity employer, including Disability/Vets.

For more details and to apply, click Here.

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John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
Picture of John Wick

John Wick

ABJ, a Senior Writer at Luxurylaunches, brings over 10 years of automotive journalism expertise. He provides insightful coverage of the latest cars and motorcycles across American and European markets, while also highlighting luxury yachts, high-end watches, and gadgets. An authentic automobile aficionado, his commitment shines through in educating readers about the automotive world. When the keyboard rests, Sayan feeds his wanderlust, traversing the world on his motorcycle.
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