Understanding the Role of a Banking Center Manager II
A Banking Center Manager II is a key player in the financial industry, responsible for the overall performance and profitability of an assigned banking center. This professional is more than a manager; they are also an expert educator, providing management support and guidance for other banking centers. They typically oversee a banking center with a portfolio of more than 2000 demand deposit accounts, a significant responsibility that requires a high level of expertise and experience.
Key Responsibilities of a Banking Center Manager II
The Banking Center Manager II is tasked with supervising a team of at least five associates. They handle all aspects of staff management, including hiring, training, scheduling, and providing regular performance evaluations. Their role is to foster a positive work environment that motivates associates and ensures a superior client experience.
Another crucial part of their job is to drive sales and promote bank products to qualified clients. These managers aim to achieve daily, monthly, quarterly, and annual sales targets, making them pivotal to the financial success of the banking center. They are also responsible for conducting community education outreach to fulfill Community Reinvestment Act (CRA) commitments as directed by the Company.
As digital experts, Banking Center Managers II are also expected to educate clients and associates in using digital banking platforms. This includes online banking, mobile banking app, smart ATM/ITM’s, chat box, and other self-service channels.
From a security perspective, they are charged with implementing all banking center procedures to ensure a secure and profitable business. This includes conducting regular audits, reviewing transactions to limit the bank’s risk, and ensuring all physical security measures are in place and functioning properly.
Compensation and Benefits
The Banking Center Manager II position pays a minimum of $61,000 per year, with additional incentive compensation available based on achievement of established goals. Full-time associates are also eligible for a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan, company-paid life insurance, short and long-term disability insurance, company-paid vacation, and paid leave and holidays.
Skills and Qualifications
A successful Banking Center Manager II should have a proven track record of business development skills, strong written and verbal communication skills, high emotional intelligence, and a thorough understanding of retail banking loan and deposit products. A high school diploma or equivalent is required, with a bachelor’s degree preferred. One year of banking center experience and management/supervisory experience is also required, along with a sales or networking background experience.
Physical Requirements
The work environment of a Banking Center Manager II is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday. However, the position will require moving about the workspace to reach various areas within the work environment. The ability to decipher a computer screen or written documents is necessary, as is the ability to express or exchange ideas and receive and understand detailed information. The position may also require lifting and/or the exerting of up to 25 pounds of force.
In conclusion, the role of a Banking Center Manager II is a dynamic and challenging position that requires a unique blend of management skills, financial expertise, and a commitment to customer service. It offers competitive compensation and benefits, making it a rewarding career choice for those with the necessary skills and experience.
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