Why Choose Bank OZK for Your Banking Needs and Career Growth
Bank OZK, with a rich legacy of over 120 years in the banking industry, is more than just a financial institution—it’s a national leader in providing superior and innovative financial services. Our commitment to providing exceptional customer service, combined with the use of advanced technologies, allows us to offer smart financial solutions to our clients across the country.
Our commitment extends beyond serving individual clients, as we strongly believe in nurturing small businesses, stimulating local economies and reshaping city skylines across the US. At Bank OZK, we’re not just filling roles—we’re shaping great careers.
Benefits of Joining the Bank OZK Team
At Bank OZK, we understand that a strong foundation for a great career begins with a supportive team and a comprehensive benefits package. We’re committed to providing our dedicated team members with resources that support their physical, mental, and financial wellbeing. Our benefits package includes generous PTO, 401(k) matching, health, dental, vision (and even pet!) insurance, plus special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope at Bank OZK
Our banking center managers are responsible for effectively managing the banking center, providing leadership and setting high standards of accountability for team members. They’re expected to cultivate and maintain positive working relationships with peers, business partners, and the community while providing business development leadership and management. They strive to provide exceptional customer service at all times.
Essential Job Functions at Bank OZK
Banking center managers at Bank OZK play a vital role in many areas. From managing branch staff, daily supervision, interviewing and hiring, training, performance appraisals, career development, to pay recommendations, and separations of direct reports, their role is multi-faceted. They also lead and engage associates in daily huddles to foster relationship-building activities. They are instrumental in generating growth that supports the bank’s goals by retaining, growing, and attracting clients. They also model and champion the Bank’s standards for exceptional customer service and display a high degree of integrity, trustworthiness, and professionalism at all times.
Knowledge, Skills & Abilities Required for the Position
Banking center managers at Bank OZK need to have comprehensive knowledge of retail bank products and services. They should be familiar with bank regulations, policies, procedures, and operational standards. They need to have the ability to think strategically, manage, lead, and train team members effectively, and provide excellent customer service. They should be able to communicate effectively both verbally and in writing, and demonstrate critical thinking skills and accurate and efficient productivity.
Basic Qualifications for the Role
The basic qualifications for the banking center manager position at Bank OZK include a Bachelor’s degree or commensurate work experience, 2+ years’ retail client service and/or business development experience, and proven achievement of business growth goals and financial targets. Experience managing, leading and coaching professionals is also required, along with comprehensive knowledge of bank products/services and regulations. A valid driver’s license and good driving record are also required.
Job Expectations at Bank OZK
At Bank OZK, we expect our employees to operate customary equipment and technology used in a business environment, with or without accommodation. We also believe in continuous learning and expect our employees to complete all essential training timely, maintain consistently good punctuality and attendance to work, and demonstrate competency and accountability to maintain banking center operational standards.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
Equal Employment Opportunity at Bank OZK
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
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