What is an Account Manager in Entertainment & Sports Banking?
An Account Manager in the Entertainment & Sports Banking division is usually the primary contact person who interacts with customers on a daily basis. They hold the responsibility of providing proactive and consultative support to resolve any operational issues that may arise occasionally. They help clients find the most effective combinations of products and services to suit their individual needs. They also engage in meaningful conversations with clients to ensure the recommended solutions meet their ongoing business and operational needs.
Besides being the operational expert for the client, the Account Manager also executes the concepts developed by the Relationship Manager with minimal supervision. They play a crucial role as a liaison with other internal departments to provide operational excellence to clients. [source]
What Does an Account Manager Do?
An Account Manager in Entertainment & Sports Banking has a varied role ranging from being the primary contact with customers for day-to-day operational needs, providing proactive and consultative support, to being responsible for the operational integrity of their assigned area. They use their knowledge of bank products and services to evaluate new opportunities for growth in relationships and recommend solutions to customers.
The Account Manager follows through with the plan designed by the Relationship Manager for the customer. They also resolve problems and answer questions related to customer accounts and the utilization of bank products and services. They work directly with customers in handling all areas of operations like loan payments, wires, new accounts, checking and savings account activity, investments, and so on. This helps free Relationship Managers from performing these duties.
Moreover, they maintain up-to-date knowledge of account activity by reviewing various reports regularly and identify potential problems, taking appropriate action to avoid financial loss to the Bank. They can also set up merchant accounts by coordinating with Operations Support to arrange fees, credit card imprinters, authorization terminals, etc. They may even visit the merchant site for verification purposes.
What Qualifications are Required?
To succeed as an Account Manager in Entertainment & Sports Banking, certain qualifications are required. These typically include a Bachelor’s Degree or equivalent, along with a minimum of 4 years of experience in client service, banking operations, or relationship management support. Additionally, a minimum of 4 years of experience in a banking or financial services environment, and experience with bank products and services, such as deposits, wealth management, cash management, international, etc., are also required.
What’s in it for You?
As an Account Manager in Entertainment & Sports Banking, the starting base salary typically ranges from $65,296 – $104,304 per year, with the exact compensation varying based on skills, experience, and location. This job is also eligible for bonuses and/or commissions.
Benefits and perks include comprehensive healthcare coverage, generous 401(k) company matching contribution, career development through tuition reimbursement, valued time away benefits including vacation, sick and volunteer time, specialized health and family planning benefits, and career mobility support from a dedicated recruitment team.
About the company, City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and has a legacy of integrity, community, and unparalleled client relationships. It is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. [source]
Inclusion and Equal Opportunity Employment
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make the company better. They are an equal opportunity employer and all qualified applicants receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
