Business Analysis Manager at Capital One: A Role Overview
As a Business Analysis Manager in the Retail Bank of Capital One, you will have the opportunity to apply your strategic and analytical skills to address significant company challenges. This role is an integral part of the company’s strategic decision-making process and impacts the bottom line directly. In this collaborative environment, your insight is highly valued, and you are encouraged to take on new responsibilities. The company promotes continuous learning, rewards innovation, and offers opportunities to work with world-class professionals.
Key Responsibilities of a Business Analysis Manager
The Business Analysis Manager’s role is multifaceted, involving strategic leadership, product development, marketing, and credit risk management. Key responsibilities include driving growth, profitability, and competitive success in the face of shifting consumer and regulatory demands. The role demands a strong strategic and analytic orientation, solid business judgment, and impeccable executive communication skills.
Strategic Leadership and Execution
The Business Analysis Manager is responsible for developing business strategies that drive growth and profitability. This includes managing and sequencing the delivery of business intent, building business requirements, and executing the product strategy. The role also involves overseeing multiple projects and programs concurrently.
Product Development and Marketing
The responsibility of developing and implementing new product and pricing strategies for various lending products falls under this role. The manager leads direct-to-consumer marketing efforts for select products and builds targeted insights to inform the design and development of new customer experiences.
Credit Risk Management
The role involves driving improvements in credit performance by linking future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
Partnership and People Leadership
As a manager, the individual will work closely with colleagues across Capital One, including IT, Sales, Operations, and Finance, to drive improvement in quality, volume, service, and profitability. The role also involves managing, developing, and mentoring analysts with a goal of developing and retaining talent at Capital One.
Communication and Results Orientation
The Business Analysis Manager is expected to have strong executive communication skills and a clear results orientation. The role requires an intense focus on achieving short and long-term goals and the ability to execute an agenda in an uncertain and fluid environment.
Qualifications for the Role
The basic qualifications for this role include a Bachelor’s Degree in any quantitative field such as Business, Math, Economics, Finance, Statistics, Science, Engineering, and at least 2 years of experience in analysis. Preferred qualifications are a Master’s Degree in Business or a quantitative field and more than 2 years of experience in financial services, consulting, and people management.
Capital One is an equal opportunity employer committed to non-discrimination in compliance with applicable federal, state, and local laws. The company promotes a drug-free workplace and considers applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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