About the Banking Associate Position at TD
TD, a leading global financial institution and the fifth-largest bank in North America, is offering a rewarding and challenging opportunity in Philadelphia, Pennsylvania, United States of America. The role of a Banking Associate is open to candidates who are ready to make their mark in personal and commercial banking.
This position’s key responsibility is to deliver TD’s brand promise at a store location. The associate is accountable for accurately processing everyday banking transactions and providing advice and support on services, products, and tools to help customers achieve their financial goals. Their work location is Philadelphia, Pennsylvania, and they are expected to work for 30 hours per week. They will receive a competitive salary ranging from $22.00 – $27.75 USD.
Role and Responsibilities
The Banking Associate plays a vital role in the banking process, handling a wide range of tasks across multiple areas within a Store location. This includes processing customer transactions, opening new accounts, and educating customers on all banking products and services. The associate is expected to build trust with educational content & tools, provide consultative support, and advocate with proactive insights & recommendations.
A significant part of their role is to understand customer financial needs, identify opportunities to promote and educate on products and services, and refer them to the appropriate team member or internal Bank partner. This ensures a positive customer experience. Furthermore, the associate also services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.
Education & Experience Requirements
The ideal candidate for this position should have a high school diploma or GED. One year of working with customers in any capacity is preferred. This could be demonstrated through volunteering, education, or military experience. Teller experience is also preferred.
Applicants should have effective problem-solving skills and the ability to schedule and prioritize work. Proficiency in Microsoft Office is also required. A notary license is preferred.
Physical Requirements
The role requires a balance of sedentary work and physical activities. Occasional domestic travel might be necessary. The Banking Associate will frequently be performing multiple tasks and operating standard office equipment. Sitting, standing, and walking will be frequent activities. They may also occasionally need to lift or carry items under 25 lbs.
About TD
TD is a world-renowned financial institution and one of North America’s top five banks. It serves over 27 million households and businesses in Canada, the United States, and around the world. It employs more than 95,000 colleagues who bring their skills, talent, and creativity to the bank. TD is guided by its vision to be the better bank and its purpose to enrich the lives of its customers, communities, and colleagues.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The bank offers growth opportunities and skill development as part of the colleague experience. Their compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
If you are a candidate interested in the Banking Associate position, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter. The recruiter can provide you with more specific details for this role.
For more information about this job opportunity at TD, click here.
