Branch Banking Assistant Leader: An Essential Role for Financial Success
In the complex world of banking, leadership is critical to ensuring operational efficiency, excellent customer service, and overall profitability. At the heart of this performance is the Branch Banking Assistant Leader, a role which drives branch revenue growth, operational integrity, and an exceptional client experience. Moreover, the Assistant Leader plays a pivotal role in enhancing the bank’s reputation within the community.
Key Responsibilities
The Branch Banking Assistant Leader, positioned in Brick, NJ, shoulders a wide array of responsibilities designed to spur business performance, foster leadership and coaching, ensure a stellar client experience, and maintain robust risk management.
Business Performance and Growth
The Assistant Leader is responsible for driving market growth of primary client relationships and achieving financial performance targets, including deposits, loans, and non-interest income. They are adept at identifying the right client introductions for the right team members, ensuring growth targets are met and sales initiatives are successfully executed.
Leadership and Coaching
The Assistant Leader supports the development and mentorship of team members, bolstering the execution of sales and marketing initiatives. They play a pivotal role in reinforcing training, development, and coaching to branch teams, focusing on how to effectively engage with the community and customers to deliver against performance targets.
Client Experience Excellence
The Assistant Leader is committed to delivering client engagement and education, utilizing the tools and systems available. They foster a culture centered on providing an exceptional client experience, aligned with the bank’s mission and purpose.
Risk Management
The Assistant Leader helps team members understand and adhere to all applicable bank policies and regulations, ensuring risks are identified and mitigated. This includes reputational, regulatory, employee, and client risks. They are accountable for operational excellence standards and consistently adhere to regulatory and compliance policies.
Qualifications and Skills
The successful candidate for the Branch Banking Assistant Leader role in Brick, NJ, is required to have a high school or equivalent education level and at least 2 years of branch sales experience. Experience with a variety of banking products and banking risk management is also necessary.
Preferred qualifications include an undergraduate degree or equivalent experience, 4+ years of branch banking and/or financial institution sales experience, and experience in a leadership role.
The role calls for competencies in creating diverse and cohesive teams, education, coaching, and teaching, creating followship, evaluating talent objectively, and creating accountability. The successful candidate should be able to build and maintain effective relationships with stakeholders and foster a positive work culture.
Lastly, the job requires a moderate degree of physical exertion and stamina, such as standing, sitting, walking, driving, or infrequent lifting.
Flagstar: An Equal Opportunity Employer
Flagstar is an Equal Opportunity Employer, providing teammates with access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Detailed information about the benefits offered by Flagstar can be found Here.
Ultimately, the Branch Banking Assistant Leader is an indispensable role, contributing significantly to the bank’s operational success, financial performance, and client satisfaction. With the right experience, expertise, and commitment to excellence, this role offers a rewarding career path for those passionate about banking and leadership.
