About Working at Commerce
Commerce Bank, a stalwart in the financial industry for over 160 years, is more than a mere institution. It’s a pillar of support, a beacon of financial security, and a platform for success. We, at Commerce Bank, believe in fostering a culture that values not just our esteemed customers and their hard-earned money, but also our dedicated employees who work tirelessly to ensure the bank’s continued success.
Working at Commerce Bank is an opportunity to grow personally and professionally. We provide an environment that encourages learning and growth, helping you to become the best version of yourself. We firmly believe that our greatest asset is our people, and we spare no expense in investing in them.
Creating an award-winning culture isn’t a simple task. It has taken us more than a century and a half to build a workplace that values its employees as much as its customers. If this resonates with you, we’d love to hear from you.
Compensation Range
At Commerce Bank, we offer a competitive compensation package. For this position, the hourly rate ranges between $23.20 – $26.90, depending on your relevant experience, skills, and competencies.
About This Job
This role primarily involves building strong and enduring relationships with a portfolio of clients, and delivering excellent customer service through the GUEST model.
Essential Functions
- Customizing and building an account team based on each client’s needs and providing consistent communication to all stakeholders
- Utilizing business leads to cultivate relationships, expand knowledge of clients, and further business objectives
- Building key partnerships with branch colleagues through joint referral calls
- Creating a referral pipeline as appropriate
- Providing ongoing education on offerings and changes within the assigned market
- Working on campaign leads to set appointments with clients and strategically plan contact timings
- Ensuring responsiveness to customer interactions within the CONNECT application
- Processing fraud alerts as necessary
- Performing other duties as assigned
Knowledge, Skills & Abilities Required
- An intermediate understanding of banking policies and procedures
- Basic knowledge of investment acumen
- Ability to manage approval authority
- Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria
- Self-motivated and organized with strong attention to detail and the ability to manage multiple priorities
- Excellent written, verbal, and interpersonal communication skills
- Adaptable and resilient with an optimistic outlook that aligns with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
- A Bachelor’s degree in Business Administration or equivalent combined education and experience
- At least 3 years of experience in retail banking and/or financial services
Please note that for this position, we will review your motor vehicle driving record and prepare an investigatory consumer report disclosing your credit history. If you’re considered for this position, you’ll be asked to authorize these reviews.
This position offers a hybrid schedule, requiring you to be in office for 2 – 3 days per week. Additionally, the selected candidate may be eligible for several employment benefits, including employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, and voluntary supplemental benefits. The position is located at 110 NW Barry Road, Kansas City, Missouri 64155.
To learn more about this opportunity, click here.
