TD Bank Careers: An Insight into the Role of a Banking Associate
TD Bank is one of the world’s leading financial institutions, serving over 27 million households and businesses in Canada, the United States and around the world. As the fifth largest bank in North America, the company employs more than 95,000 colleagues who bring their skills, talent and creativity to the fore. TD Bank is dedicated to being a leader in customer experience and is constantly innovating to enhance the customer experience and build capabilities that will shape the future of banking. The bank offers a broad range of career opportunities, whether you have years of banking experience or are just starting your career in financial services.
Banking Associate Role at TD Bank
The role of a Banking Associate at TD Bank is a key one, as it involves delivering on TD’s Brand promise at a store location. The Banking Associate is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. The role involves a wide range of tasks across multiple areas within a Store location, including processing customer transactions, opening new accounts and educating customers on all banking products and services.
The Banking Associate is also responsible for delivering end-to-end advice customers expect, building trust with educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. The role requires a good understanding of customer financial needs to identify opportunities to promote and educate on products, services, and refer them to the appropriate team member or internal Bank partner while ensuring a positive customer experience.
Location, Hours and Pay Details
The role of a Banking Associate is based in Charlotte, North Carolina, United States of America. The position requires 30 hours of work per week. The pay ranges from $22.00 to $27.75 USD per hour. TD is committed to providing fair and equitable compensation opportunities to all colleagues. The company’s compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Education and Experience Requirements
The minimum educational requirement for the role is a high school diploma or GED. Experience working with customers in any capacity is preferred, and this can be demonstrated through a variety of ways such as volunteering, education, or military experience. Other preferred skills include demonstrated customer service skills, teller experience, and strong organizational skills to handle multiple tasks in a fast-paced environment. The candidate must also have excellent communication skills with the ability to be concise, clear and consistent, and demonstrate effective problem-solving skills.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For more information about this job opportunity, click Here.
