About the Job: Banking Associate
TD Bank, one of the world’s leading global financial institutions, is currently seeking a Banking Associate for its Gaithersburg, Maryland location in the Personal & Commercial Banking division. This part-time role, which involves 20 hours per week, offers a competitive pay scale ranging from $22.00 to $27.75 USD per hour. TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience here.
Job Description and Responsibilities
The Banking Associate is a professional in banking and plays a crucial role in delivering TD’s Brand promise at a store location. The role involves performing a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
As a Banking Associate, you will be tasked with delivering end-to-end advice customers expect, building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations. You will also utilize TD’s systems and tools to engage with customers to acquire and deepen relationships, understand customer financial needs to identify opportunities to promote and educate on products and services, and accurately complete everyday banking transactions either on the teller line or on the platform.
Working at TD: Employee/Team Accountabilities
As an employee at TD, you are expected to contribute to a positive work environment that aligns with TD’s model, brand, and culture. This includes participating fully as a team member, actively seeking opportunities to improve delivery of work with high attention to quality standards, and actively taking ownership of your own career and aspirations. TD encourages employees to seek out diverse feedback to continuously develop and enhance their skills, positively embrace change, and adhere to TD’s Shared Commitments.
Education and Experience
The ideal candidate for this role should have a high school diploma or GED and at least 1 year of experience working with customers in any capacity, which can be demonstrated through volunteering, education, or military experience. Strong organizational skills, excellent communication skills, demonstrated problem-solving skills, proficiency in Microsoft Office, and a Notary License are preferred.
Physical Requirements
The physical demands for this role include frequent sedentary work, performing multiple tasks, operating standard office equipment, and responding quickly to sounds. A Banking Associate is also expected to frequently sit, stand, and walk, with occasional domestic travel, lifting/carrying under 25 lbs., and performing work in confined spaces.
TD: A Rewarding Place to Work
TD is deeply committed to being a leader in customer experience and believes that all colleagues, no matter where they work, are customer-facing. The organization continually grows and supports colleagues’ growth through regular leadership, development conversations, mentorship, and training programs. TD’s Total Rewards package reflects the investments the bank makes in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
If you are interested in building a career with TD, the bank provides regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. TD is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.
For more details about this role, you can find the original job posting Here.
