Product management is a dynamic and rapidly-evolving field that demands a blend of creativity, technological understanding, and business acumen. At the heart of this craft lies the drive to reimagine the status quo, identify opportunities for value creation, and leverage technology to deliver innovative and sustainable customer experiences. Capital One, an industry-leading financial services corporation, is at the forefront of this digital revolution, shaping the future of business banking through its Small Business Bank team. This article will provide an in-depth look at the role of a Senior Associate, Product Manager, in Capital One’s Small Business Bank Fraud Decisioning team.
The Role: Senior Associate, Product Manager, Small Business Bank Fraud Decisioning
At Capital One, a Senior Associate, Product Manager, is a critical role that requires a unique blend of skills and qualities. This role is centered around five core principles that define the work and deliverables of a Product Manager at Capital One.
Human-Centered Approach
Capital One’s Product Managers are passionate about understanding the needs of internal and external customers. They constantly seek to innovate product solutions that align with these needs, ensuring a seamless and user-friendly experience for all stakeholders.
Business Focused
Product Managers at Capital One are results-driven and strive to deliver game-changing outcomes. They focus on leveraging resources and executing tasks efficiently to drive business growth and success.
Technology Driven
The role requires a strong understanding of technology and its application in delivering resilient and innovative solutions. Capital One’s Product Managers leverage technology to create both short-term and long-term value for the business and its customers.
Integrated Problem Solving
Product Managers are expected to identify and resolve complex problems, mitigating product risks, and delivering positive outcomes. This requires a comprehensive understanding of the product, its functionalities, and the potential challenges it may face.
Transformational Leadership
A Product Manager at Capital One is a transformational leader, capable of leading cross-functional teams to solve customer problems and drive organizational alignment.
Joining the Small Business Bank team
Small businesses are the backbone of the U.S. economy, representing a significant portion of the country’s GDP and employing millions of people. Capital One’s Small Business Bank team is dedicated to building digital banking capabilities that empower these businesses to grow, scale, and thrive. As a Senior Associate, Product Manager, you’ll play a pivotal role in defining, building, and accelerating the future of business banking.
Qualifications and Salary
To qualify for this role, candidates must have at least two years of experience working with cross-functional teams to deliver consumer experiences and working on the core product platforms that power digital experiences. Additionally, they must have at least two years of digital industry experience for consumers, along with a Bachelor’s Degree or military experience.
The annual salary for this role varies by location, with the range for McLean, VA being $109,000 – $124,400, New York, NY $118,900 – $135,700, and Richmond, VA $99,100 – $113,100. This role is also eligible for performance-based incentive compensation.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. The company promotes a drug-free workplace and is an equal opportunity employer, committed to non-discrimination in compliance with applicable federal, state, and local laws.
For more information on this role, visit here.
Summary
The role of a Senior Associate, Product Manager, in Capital One’s Small Business Bank Fraud Decisioning team is a challenging and rewarding opportunity. It offers the chance to make a tangible impact on the financial experiences of small businesses, helping them to grow and thrive in an increasingly digital world. With a focus on innovation, value creation and customer experience, this role is at the heart of Capital One’s mission to revolutionize the financial industry.




