Job Opportunity: Banking Associate (US)- Boston, MA (Copley Sq)
As a thriving global financial institution with a strong presence in North America, TD Bank is committed to reimagining banking for its clients, colleagues, and communities it serves. Currently, we are inviting applications for an exciting position as a Banking Associate in Boston, Massachusetts. The role prioritizes applicants with proficiency in Chinese or Spanish. More details about this opportunity can be found here.
Role, Compensation, and Work Hours
As a Banking Associate, you’ll be instrumental in delivering TD’s brand promise at a store location, conducting everyday banking transactions, offering vital advice, and providing educational support on banking services, products, and tools. The salary range for this full-time position, requiring 40 hours per week, is $23.75 – $31.00 USD per hour. TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Job Description and Requirements
The Banking Associate performs a wide range of tasks encompassing multiple areas within a store location, from processing customer transactions to opening new accounts and educating customers on banking products and services. The role demands a high school diploma or GED, along with at least a year’s experience of customer interaction, preferably demonstrated through volunteering, education, or military service. Teller experience is preferred, along with excellent communication and problem-solving skills, organizational prowess, and proficiency in Microsoft Office.
Customer, Shareholder, and Employee Accountabilities
The Banking Associate is expected to provide legendary service to both new and existing customers, nurture customer relationships, manage wait times, and support the bank’s customer service strategy. Shareholder accountabilities include adherence to company guidelines and regulations, accurate processing of transactions, and ensuring compliance with all policies and procedures. The role also involves active contribution to a positive work environment, personal performance and development activities, collaboration with team members, and fostering a unique, inclusive workplace culture.
Physical Requirements of the Position
The role involves frequent sedentary work and multiple tasks, continuous operation of standard office equipment, and regular standing and walking. Occasional domestic travel may be required. The job also demands occasional lifting/carrying, squatting, bending, kneeling, and crawling, along with concentration for extended periods, and continuous reading, writing, comprehending instructions, and arithmetic calculations.
Who We Are and Our Total Rewards Package
TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. We offer a Total Rewards package that reflects our investment in our colleagues to help them achieve their financial, physical, and mental well-being goals. The package includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Additional Information and Accommodation
We are excited that you’re considering building a career with TD. We are committed to your success and fostering a respectful workplace where diverse perspectives are valued. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program. TD Bank is an equal opportunity employer.
With TD, you can grow your expertise and make a meaningful impact, all while helping to create a simpler, faster banking experience. Come join us and be part of our mission to reimagine what banking can be for our clients, colleagues, and communities. Apply today!
