Join Fiserv as a Digital Banking, Account Executive and Shape the Future of FinTech
Are you an innovator seeking an opportunity to make a global impact? Fiserv, a world leader in FinTech and payments, is looking for talented individuals ready to contribute to our mission of transforming the financial services industry. We facilitate millions of transactions every day, connecting financial institutions, corporations, merchants, and consumers in a seamless, secure and efficient manner. Whether you’re withdrawing cash, paying through a mobile app, or swiping your credit card, chances are we’re involved. We’re inviting you to make a difference at Fiserv.
The Role of a Digital Banking Account Executive
As a Digital Banking Account Executive, you will hold a key role in managing digital channels and electronic payments relationships with clients across North America. You will serve as an advocate and ambassador for financial institutions that use Fiserv’s solutions, helping them better serve their consumers. Your commitment to exceeding performance results for both the clients and Fiserv is crucial, as is your contribution to a high-performing team. Your work will help to increase product adoption and usage, ensuring the retention of clients through renewals and showcasing reference ability.
Key Responsibilities
Your duties will involve a wide range of tasks, including:
- Managing regular meetings with each client in your territory, both onsite and remotely.
- Educating clients on Fiserv’s offerings and their impact on their organization.
- Creating a conducive environment for clients to interact and communicate with you and Fiserv.
- Advocating and leading cooperation with other Fiserv business units to achieve revenue growth, client value, and satisfaction.
- Facilitating client operational escalations to resolution.
- Coordinating team education on Digital Channels and Electronic Payments products.
- Developing and managing Client Action Plans for key clients, cultivating and maintaining Client References.
- Supporting client visits and conferences and ensuring billing accuracy.
Experience and Skills Required
The ideal candidate will have:
- At least 2 years of experience in client relationship management, service delivery, and/or sales to C-Level executives.
- Experience in electronic banking, mobile banking, and/or payments.
- A Bachelor’s degree in business or a relevant discipline, or equivalent military experience.
Additional beneficial skills and experience include:
- Experience with eCRM software such as Salesforce.
- Working knowledge of Fiserv account processing products, online banking products, and business units.
- Experience with Fiserv systems or applications.
- Additional certifications in banking or financial technology fields.
This role requires the use of a computer and audio equipment, with frequent travel (up to 50%).
Benefits at Fiserv
At Fiserv, we value our employees’ well-being and professional growth. We offer a range of benefits, including:
- A comprehensive “Fuel Your Life” program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time-off policies.
- No-cost mental health support through Employee Assistance Programs.
- A “Living Proof” program to recognize your peers’ extra effort, with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
Salary Range
The salary for this role ranges from $56,500.00 to $120,300.00. These pay ranges apply to employees in New Jersey and New York, with potentially different pay ranges for employees in other states.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you’re ready to make an impact in the world of Fintech, apply to join Fiserv today. We look forward to welcoming you to our team. For more details, visit our job posting Here.
