Vice President of Product Operations: A Key Role in the Open Banking Landscape
The world of finance is evolving rapidly, with open banking playing a crucial role in this transformation. As this trend continues to gain momentum, the role of the Vice President of Product Operations in the Open Banking team has become indispensable. A leading financial services firm, Chase, is looking for a dynamic individual to hold this position and help shape the future of Open Banking.
Understanding the Role
The Vice President of Product Operations plays a pivotal role in setting the strategic direction and ensuring operational alignment within the Open Banking Product organization. The individual in this role partners with various internal and external stakeholders to drive product planning, portfolio management, performance management, as well as issue resolution.
The role involves establishing, tracking, and refining OKRs, KPIs, and other key business metrics. It requires leading ongoing, quarterly, and annual roadmap planning across the Open Banking portfolio, ensuring alignment with business objectives. The VP also needs to leverage business intelligence and analytics to guide senior leadership, inform key business decisions, and identify new opportunities.
Building and maintaining strong relationships with a broad range of internal and external stakeholders is crucial. The VP must foster collaboration and partnership to advance organizational strategy, while also partnering with tech and mission control to quickly resolve and root cause client issues and production incidents. One of the key responsibilities is to champion best practices and a culture of continuous improvement across the organization.
Required Skills and Qualifications
The role demands a diverse range of skills and qualifications. Candidates must have a minimum of seven years of experience in strategy, business operations, portfolio management, or management consulting, ideally within the realms of financial services, payments, or technology. Knowledge of the product development lifecycle, technical design, and data analytics is essential.
Experience in defining and building out product roadmaps, structured and strategic thinking, and excellent written and verbal communication skills are vital for the role. The ability to influence senior stakeholders, high attention to detail, and the ability to work well under pressure in a fast-paced environment are also necessary.
The candidate must exhibit a demonstrated track record of driving change and transformation within a complex organization, and show commitment and self-motivation suitable to a start-up team. Proficiency with Microsoft Office suite and JIRA is required.
Preferred Skills and Experience
While not mandatory, experience in Open Banking and working on a regulated product or feature set would be a significant advantage for candidates.
Joining the Chase Family
As a leading financial services firm, Chase helps nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. They offer a competitive total rewards package, including a comprehensive range of benefits and programs, based on eligibility. Chase recognizes that its people are its strength and hence places a high value on diversity and inclusion.
This role requires five days in the office (Mon-Fri) in New York, NY and will not support hybrid options. Applicants must be authorized to work for any employer in the US. Chase is not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. The final job grade level and corporate title will be determined at the time of the offer and may differ from this posting.
For more details about this challenging yet rewarding role, and to apply, please click here.
