TD: The Embodiment of Fair and Equitable Compensation
TD Bank, one of the world’s leading financial institutions, is offering a career opportunity that is more than a mere job. The position comes with the promise of fair and equitable compensation, growth opportunities, and skill development. TD’s compensation policies and practices have been designed in such a way that allows colleagues to progress through the salary range over time as they advance in their role. The base pay, ranging from $23.75 to $31.00 per hour, is determined based on the candidate’s skills, experience, job-related knowledge, geographic location, and other specific business and organizational needs. Candidates are encouraged to ask compensation-related questions and have an open dialogue with their recruiter who can provide more specific details about this role.
Role of a Banking Associate at TD
The Banking Associate plays a key role in delivering TD’s brand promise at a store location in New York, NY. The role involves accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The banking associate performs a wide range of tasks across multiple areas within a store location, delivers end-to-end advice customers expect, and utilizes TD’s systems and tools to engage with customers and deepen relationships.
Education and Experience Requirements
The ideal candidate would possess a high school diploma or a GED along with at least 1 year of experience working with customers. This experience could be demonstrated through volunteering, education, military experience, or other related activities. Demonstrated customer service skills, teller experience, and strong organizational skills are preferred. The candidate must be proficient in Microsoft Office and should possess effective problem-solving skills, sound judgment in decision making, and the ability to work independently within deadlines. Holding a Notary License is considered an asset.
Accountabilities of a Banking Associate
At TD, a Banking Associate is accountable to the customer, shareholders, and the team. This role is involved in consistently providing legendary customer service, establishing and nurturing customer relationships, managing wait times, and ensuring compliance with all regulations, policies, and procedures. The Associate is also responsible for contributing to a positive work environment, actively seeking opportunities to improve work delivery, and embracing change positively.
Physical Requirements and Work Conditions
As a Banking Associate, one would have to perform multiple tasks, operate standard office equipment, and respond quickly to sounds. This role involves frequent sitting, standing, and walking. Occasional domestic travel may be required. The role also involves occasional lifting and carrying items under and over 25 lbs. The Associate is also required to apply common sense to deal with problems involving standardized situations while continuously reading, writing and comprehending instructions.
About TD
TD is the fifth largest bank in North America by branches/stores. Every day, TD strives to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, and that is why all colleagues, no matter where they work, are client-facing.
To learn more about this role and to apply, click Here.
