Work at TD Bank: A Role that Promises Growth and Development
TD Bank is currently seeking a Banking Associate for their Flemington, New Jersey location – a role where everyday banking transactions meet customer service excellence. With a commitment to providing fair and equitable compensation, TD is an organization that values growth opportunities and skill development for all colleagues. The compensation on offer varies, with a range of $23.75 – $31.00 USD per hour, and is determined based on a multitude of factors including the candidate’s skills, experience, job-related knowledge, and geographical location.
Who is the Ideal Candidate?
The ideal candidate will play a key role in delivering TD’s brand promise at the store location. As a Banking Associate, you will be tasked with handling everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals. Your role will be pivotal in processing customer transactions, opening new accounts, and educating customers on all banking products and services.
TD encourages potential candidates to ask compensation-related questions and engage in an open dialogue with their recruiters, who can provide more specific details for this role.
Key Responsibilities
The Banking Associate position is a diverse role that spans multiple areas within the store. You will be responsible for a wide range of tasks, including processing customer transactions, delivering end-to-end advice, and utilizing TD’s systems and tools to engage with customers. You will also be expected to accurately complete everyday banking transactions either at the teller line or on the platform while uncovering customer financial needs and educating on products, services, and tools.
Preferred Skills and Experience
The ideal candidate will have a high school diploma or GED and at least one year of experience working with customers in any capacity. This experience can be demonstrated through volunteering, education, or military experience. Teller experience, excellent communication skills, strong organization skills, and proficiency in Microsoft Office are also preferred. A strong ability to work independently and the ability to schedule and prioritize work are essential for this role.
Customer Service Excellence
Additionally, the Banking Associate is expected to provide legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. This role is all about establishing and nurturing customer relationships and managing wait times efficiently. You will be the first point of contact for customer inquiries and will play an integral part in orchestrating customer walk-in traffic.
Employee and Team Accountabilities
As a member of the TD team, you will contribute to a positive work environment by aligning with TD Model, Brand, and Culture. You will be an active participant in personal performance and development activities and act as a brand champion both internally and externally. TD Bank encourages colleagues to actively seek opportunities to improve delivery of work with high attention to quality standards and to embrace change positively.
Physical Requirements
The role of a Banking Associate does require some physical activity. There may be occasional lifting or carrying of items under 25 lbs. and frequent standing, walking, and sitting. The ability to perform multiple tasks, operate standard office equipment, and respond quickly to sounds is essential.
TD Bank is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More information about this role can be found Here.
