TD Bank: A Dynamic Career in Brookline, Massachusetts
If you’re searching for a fulfilling career at a leading financial institution, look no further. TD Bank is offering an exciting opportunity as a Banking Associate in Brookline, Massachusetts, United States of America. As part of the Personal & Commercial Banking division, this role presents a chance to become an integral part of a dynamic team, serving customers and managing a multitude of banking operations.
Compensation and Growth Opportunities
TD Bank is committed to providing equitable compensation opportunities to all its colleagues. The pay scale for this role ranges from $23.75 to $31.00 USD per hour, based on a 40-hour week. The actual base pay offered may vary depending on your skills, experience, job-related knowledge, geographical location, and other specific business and organizational needs.
At TD Bank, career growth and skill development are essential features of the colleague experience. Compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they advance in their roles. As a candidate, you are encouraged to engage in open dialogue with your recruiter to understand more specific details about the compensation for this role.
Job Description and Responsibilities
The Banking Associate is a professional in banking, playing a key role in delivering TD’s Brand promise at the store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. The Banking Associate performs a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
Depth and Scope
This role involves building trust with customers through educational content and tools, providing consultative support, and advocating with proactive insights and recommendations. The Banking Associate utilizes TD’s systems and tools to engage with customers, acquire and deepen relationships, and provide advice and guidance to attract and retain customers. The role also involves understanding customer financial needs to identify opportunities to promote and educate on products and services, or refer them to the appropriate team member or internal Bank partner, ensuring a positive customer experience.
Education and Experience Requirements
Prospective candidates should have a high school diploma or GED and at least a year of experience working with customers. This experience can come from various backgrounds, including volunteering, education, or military service. Other preferred qualifications include demonstrated customer service skills, teller experience, strong organizational skills, excellent communication skills, effective problem-solving skills, and proficiency in Microsoft Office. A Notary License is also preferred.
Physical Requirements and Work Environment
The role may require occasional domestic travel. The candidate should be comfortable performing multiple tasks, operating standard office equipment, and handling tasks that require concentration for long periods. Other requirements include the ability to respond quickly to sounds, work in a sedentary environment, and move safely in confined spaces. The candidate may be required to perform tasks that involve lifting or carrying items under 25 lbs.
About TD Bank
TD Bank is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. TD Bank is deeply committed to being a leader in client experience and believes that all colleagues, no matter where they work, are client-facing.
Total Rewards Package
TD’s Total Rewards package reflects investments made in colleagues to help them achieve their financial, physical, and mental well-being goals. It includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. For more information about this position, please click Here.
