Work Opportunities at TD: Banking Associate Position in Pennsauken, New Jersey
TD, an international financial institution and North America’s fifth-largest bank, is offering an exciting work opportunity in Pennsauken, New Jersey, United States. The bank is committed to providing equitable compensation and growth opportunities for all its employees, with an emphasis on skill development and progression within the organization.
Understanding the Role: Banking Associate
The offered role is that of a Banking Associate. This position is a critical component in delivering TD’s brand promise at a store location. The Banking Associate is responsible for accurately processing everyday banking transactions, providing advice, and offering educational support on services, products, and tools to help customers achieve their financial goals.
Tasks and Responsibilities
A Banking Associate at TD performs a wide range of tasks across multiple areas within a store location. This includes processing customer transactions, opening new accounts, and educating customers about all banking products and services. The role also involves delivering end-to-end advice to customers, using TD’s systems and tools to engage with customers and deepen relationships, understanding customer financial needs, and accurately completing everyday banking transactions either on the teller line or on the platform.
Education and Experience
The banking associate position requires a high school diploma or GED. Candidates should have at least one year of experience working with customers. This experience can be demonstrated through volunteering, education, or military experience. Teller experience is preferred, and successful candidates will be required to complete Teller training and part 1 of platform training upon hire. Candidates should also possess strong organizational skills, excellent communication skills, effective problem-solving skills, and proficiency in Microsoft Office. A notary license is preferred.
Customer and Shareholder Accountabilities
The Banking Associate plays an integral role in consistently providing legendary customer service while transacting, promoting, educating, and referring TD Products to both new and existing customers. In addition to managing wait times and engaging with customers, the Banking Associate is also responsible for ensuring tasks are performed within established policy and procedures and ensuring ongoing compliance with internal/external audit and regulatory requirements.
Employee and Team Accountabilities
As a team member at TD, the Banking Associate contributes to a positive work environment by participating fully as a member of the team. The role also involves actively seeking opportunities to improve the delivery of work, adhering to TD’s Shared Commitments, and being engaged in advancing and sustaining a unique, inclusive culture that reflects TD’s diversity agenda.
Physical Requirements
While the position involves performing sedentary work most of the time, it requires the ability to perform multiple tasks, operate standard office equipment, and respond quickly to sounds. The role requires frequent standing, walking, and occasional lifting/carrying of items under and over 25 lbs. Domestic travel may occasionally be required.
TD: A Place to Grow
TD is one of the world’s leading global financial institutions and is deeply committed to being a leader in client experience. The bank offers diverse career paths where employees can grow their expertise and make a meaningful impact. TD provides regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help employees unlock future opportunities.
Application and Hiring Process
The hiring process at TD involves reaching out to candidates of interest to schedule an interview. The bank provides training and onboarding sessions to ensure that new hires have everything they need to succeed in their new role. TD Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
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