Unfolding the Role of a Bank Loans Services Operations AVP
Are you seeking a challenging role in the financial services industry? If you are armed with a deep understanding of the intricacies of managing Bank Loans Services and Middle Office Operations within complex global fund structures, we might have the right opportunity for you. At State Street, we are on the lookout for a candidate who can bring expertise in client management, team management, multi-point reconciliations, fund accounting, custody, vendor data sourcing, and automation. The role demands strong critical thinking skills and the ability to meet strict deadlines in a high volume work environment.
Why this role is pivotal for us
At State Street, we believe that our employees are the driving force behind our success. We rely on teams such as yours to help us manage risk, respond to challenges, drive performance, and profitability. In this role, you will be tasked with developing cutting-edge solutions, straightforward and scalable, to help us build resilience and execute our day-to-day deliverables at our best. This is an opportunity to make your mark in the financial services industry from day one.
Your Key Responsibilities
As the Bank Loans Services Operations AVP, you will play a crucial role in our operations. Your responsibilities will include acting as the primary contact and escalation point for operational issues, resolving inquiries from clients, Client Management, COEs, BU Shared Services and BU Client Service, and timely issue resolution. Additionally, maintaining and monitoring open items, issues, logs, project lists, addressing custom client requests, managing the production activities of Client Support Specialists 1, 2, and Senior Specialists, coordinating cash breaks and position break reconciliations and resolutions, and identifying and implementing operational best practices will be part of your daily activities.
What We Value
We value candidates who possess strong critical thinking, problem-solving, and decision-making skills. Strong interpersonal skills, ethical decision-making, and the ability to work collaboratively with both clients and other internal service teams are also highly desirable.
Educational & Preferred Qualifications
We require a BS/BA degree and a minimum of 7 years of related experience, preferably in the financial services industry. Experience working with Bank Loan asset class is mandatory. Proficiency with Wall Street Office (WSO) and middle office applications is also a prerequisite for the role.
Salary Range
The salary range for this role is $90,000 – $157,500 annually. This range is applicable to the primary location, any changes in the work location might have an impact on the salary range.
About State Street
At State Street, we are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. We are an Equal Opportunity Employer, considering all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
