Be part of a global financial institution: TD Bank
TD Bank, located in Boston, Massachusetts, is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. It is committed to providing exceptional services to over 27 million households and businesses in Canada, the United States, and around the world. TD Bank is deeply devoted to transforming banking experiences, making it simpler, faster, and notably more human.
Opportunity for Growth and Development
TD Bank is committed to providing equitable compensation opportunities to all colleagues. The bank believes in growth opportunities and skill development as defining features of the colleague experience. The bank’s compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they grow in their role. The base pay for the Banking Associate role varies between $23.75 to $31.00 USD per hour, depending on the candidate’s skills and experience, job-related knowledge, geographical location, and other business and organizational needs.
Banking Associate Role
The role of the Banking Associate is pivotal in delivering TD’s brand promise at a store location. This professional is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.
Responsibilities and Accountabilities
The Banking Associate plays a key role in various areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services. They are expected to build trust with customers through educational content and tools, provide consultative support, and advocate with proactive insights and recommendations. They utilize TD’s systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance.
Education and Experience Requirements
Candidates for the Banking Associate role are required to have at least a high school diploma or GED. Experience working with customers in any capacity, such as volunteering, education, or military experience, is preferred. Strong organizational skills to handle multiple tasks in a fast-paced environment, excellent communication skills, and demonstrated effective problem-solving skills are essential. Proficiency in Microsoft Office is required, and having a Notary License is preferred.
Physical Requirements
The Banking Associate role involves a combination of sedentary work and physical tasks. These include occasional domestic travel, performing multiple tasks, operating standard office equipment, and responding quickly to sounds. The job also requires frequent sitting, walking, and standing. Less frequent tasks include lifting and carrying items, squatting, bending, and kneeling.
Our Total Rewards Package
TD Bank’s Total Rewards package reflects the investments the bank makes in its colleagues to help them and their families achieve their financial, physical, and mental well-being goals. The package includes base salary, variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, and career development.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
If you’re passionate about helping clients and building deep, lasting relationships, TD Bank offers diverse career paths where you can grow your expertise and make a meaningful impact. For more information about this job opportunity, click here.
