TD Bank: A Commitment to Equitable Opportunities and Growth
TD Bank, one of the leading global financial institutions, is committed to providing equitable compensation opportunities for all its colleagues. They believe in fair compensation based on skills, experience, job-related knowledge, and geographic location. They are renowned for their commitment to professional growth and skill development, offering numerous opportunities for their colleagues to progress within their careers. To learn more about their compensation policies and practices, candidates are encouraged to engage in open dialogues with their recruiters. For more specific details about this role, please click here.
Job Opportunity: Banking Associate in Oakland Park, Florida
A Banking Associate position based in Oakland Park, Florida, is currently open at TD Bank. This role is within the Personal & Commercial Banking line of business. The primary responsibility for this role would be to provide exceptional customer service. The Banking Associate will be accountable for accurately completing everyday banking transactions, providing advice on services, products, and tools to help customers achieve their financial goals.
Job Responsibilities and Requirements
The Banking Associate will be expected to perform a wide range of tasks across multiple areas within the Store location. This includes processing customer transactions, opening new accounts, educating customers on banking products and services, and providing consultative support. They will also be expected to utilize TD’s systems and tools to engage with customers, understand customer financial needs, and refer them to the appropriate team member or internal Bank partner. The Banking Associate must have a high school diploma or GED, with at least one year of experience working with customers in any capacity. Other skills preferred include demonstrated customer service skills, excellent communication skills, demonstrated effective problem-solving skills, and proficiency in Microsoft Office.
Customer Accountabilities
The Banking Associate will be accountable for providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. They will also be responsible for managing wait times to meet with a Banker by scheduling, rescheduling, or canceling client meetings, engaging in lobby leadership, and representing the first point of contact for customer inquiries.
Shareholder Accountabilities
From a shareholder perspective, the Banking Associate will be accountable for ensuring compliance when completing operational activities in accordance with company guidelines and regulations such as the Bank Secrecy Act and the Patriot Act. They will also be responsible for accurately processing cash/deposit/withdrawal transactions and other account servicing requests.
Employee/Team Accountabilities
The Banking Associate will be expected to contribute to a positive work environment by aligning with TD Model, Brand, and Culture. They will be an active participant in personal performance and development activities, collaborate with team members, actively seek opportunities to improve delivery of work, and adhere to TD’s Shared Commitments.
TD’s Total Rewards Package
TD’s Total Rewards package includes a base salary and variable compensation/incentive awards. Other key plans include health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition.
Colleague Development at TD
At TD, they are committed to the success of their colleagues and foster a respectful workplace where diverse perspectives are valued. They provide regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
For more information about this job opportunity, click here.
