Introduction
TD Bank, a leading global financial institution, is offering an opportunity for a Banking Associate in Woburn, Massachusetts, United States of America. This role is essential in delivering the brand promise of TD at a store location with a pay range of $22.00 – $27.75 USD per hour. The bank is dedicated to providing equitable compensation opportunities to all colleagues and offers opportunities for growth and skill development. The compensation policies and practices at TD allow colleagues to progress through the salary range over time as they advance in their role. The actual base pay offered may vary based on the candidate’s skills and experience, job-related knowledge, and geographic location.
Job Description and Requirements
The Banking Associate is a professional in banking who plays a key role in everyday banking transactions, providing advice, and educational support on services, products, and tools to help Customers achieve their financial goals. The role requires a high school diploma or GED, 1-year experience working with customers, excellent communication skills, and the ability to work independently and within deadlines. Demonstrated customer service skills, proficiency in Microsoft Office, and notary license are preferred.
Employee/Team and Customer Accountabilities
The Banking Associate will be expected to contribute to a positive work environment and collaborate with team members for the success of the team and organization. The role requires consistently providing legendary customer service while transacting, promoting, educating, and referring TD Products to new and existing customers. The associate will also be expected to understand and support the Bank’s customer service strategy and consider the impact of decisions on the well-being of TD, its customers, and stakeholders.
Shareholder Accountabilities
The Banking Associate will be responsible for ensuring compliance with all regulations, policies, and procedures. This includes accurately processing cash/deposit/withdrawal transactions and other account servicing requests, and ensuring compliance with customer authentication principles, compliance regulations, and due diligence for new account openings and transactions.
Physical Requirements
The role may require occasional domestic travel, and necessitates performing multiple tasks, operating standard office equipment, and sitting, standing, and walking frequently. The associate may also be required to lift/carry up to 25 lbs occasionally.
About TD
TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches/stores. They strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. TD is deeply committed to being a leader in client experience, that is why they believe that all colleagues, no matter where they work, are client-facing.
Colleague Development and Training
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. TD provides regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, you can email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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