Senior Manager, Product Management – Empowering Open Banking Experiences
Product Management at Capital One, one of America’s leading financial institutions, has been characterized by a significant departure from the norm. It involves a continuous quest for value creation and leveraging technology to drive sustainable customer experiences. The company believes that its vibrant portfolio of businesses and investments in growth and transformation are key factors that will enable it to succeed, especially in this era of digital revolution.
About the Team
The Business Cards & Payments (BC&P) team plays an integral role within Capital One. The BC&P team is committed to fueling the entrepreneurial spirit, which is the lifeblood of America’s business owners. Through a range of financial products and services catered to small business owners and corporate clients, the team aims to pave the way for exponential business growth. Their focus is on listening to and learning from the millions of customers they serve, ensuring that their products and services are as hard-working as their customers.
The Role of the Senior Manager in Product Management
As the Senior Manager, Product Management, you will hold the reins of the strategy and delivery of customer-facing open banking experiences for Small Business card customers. Your role will enable customers to share their external bank data with COF (Capital One Financial Corporation), thus driving improved experiences and smarter business decision-making.
You will work closely with various teams and partners across the enterprise, including product, engineering, business & credit, marketing, and legal partners, to bring these experiences to life and shape the open banking roadmap. In the current dynamic market and regulatory landscape, your adaptability and fungibility will enable you to continually meet customer and business needs, taking care of data scaling within the COF ecosystem while being a responsible custodian of customer data.
Capital One Product Management Framework
As a Senior Manager in Product Management, you will need to demonstrate proficiency in five key areas, which Capital One considers to be the bedrock of successful product management. These include:
- Human Centered: The focus is on obsessing about internal and external customer needs to innovate and reimagine product solutions.
- Business Focused: You should deliver game-changing outcomes by focusing on leverage and execution excellence.
- Technology Driven: Leverage technology to deliver innovative and resilient solutions that enable both near term and long-term value.
- Integrated Problem Solving: Identify and resolve complex problems to deliver outcomes while mitigating product risks.
- Transformational Leadership: Lead cross-functional teams to solve customer problems and drive organizational alignment.
Qualifications
The basic qualifications for this role include at least 5 years of experience working in Product Management and a Bachelor’s, Master’s degree, or an MBA in a quantitative field. Preferred qualifications include experience in translating business strategy and analysis into consumer-facing digital products.
The annual salary ranges for this role differ based on location, with the potential to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Capital One is an equal opportunity employer committed to non-discrimination and complies with all applicable federal, state, and local laws regarding criminal background inquiries. They promote a drug-free workplace and consider all qualified applicants for employment, regardless of their criminal history.
If you’re interested in this role, you can find more information and apply Here
