Building a Career in Banking at TD
Considered one of the world’s leading financial institutions, TD Bank is an outstanding platform to launch a promising career in banking. As the fifth-largest bank in North America in terms of branches, TD Bank is committed to delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. The bank employs more than 95,000 colleagues who bring their skills, talent, and creativity to enrich the lives of customers, communities, and colleagues.
Work Location and Compensation: A Closer Look
The role we’re exploring today is based in the scenic East Hanover, New Jersey, United States of America. The banking associate is expected to work for 20 hours a week and will be compensated at a rate of $23.75 – $31.00 USD. TD Bank is committed to providing fair and equitable compensation opportunities to all colleagues. The bank allows colleagues to progress through the salary range over time as they progress in their role. The actual base pay offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Job Description: Banking Associate
The banking associate plays a key role in delivering TD’s brand promise at the store location. This role entails accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals. As a banking associate, you will be performing a wide range of tasks, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
Education and Experience Requirements
TD Bank has set forth certain qualifications and experience requirements for the role. The ideal candidate should have a high school diploma or GED, with at least one year of customer service experience. Teller experience is preferred, but not mandatory. Candidates should also possess strong organizational skills, the ability to work independently, and have excellent communication skills. Proficiency in Microsoft Office is also required.
Customer and Shareholder Accountabilities
In terms of customer accountabilities, the banking associate is expected to provide legendary customer service, nurture customer relationships, and manage wait times to meet with a banker. Meanwhile, shareholder accountabilities include accurately processing cash/deposit/withdrawal transactions, adhering to company guidelines and regulations, and ensuring compliance with customer authentication principles.
Employee and Team Accountabilities
As a team member, the banking associate is expected to contribute to a positive work environment, engage in personal performance and development activities, and act as a brand champion both internally and externally. They should also seek opportunities to improve the delivery of work and actively take ownership of their career and aspirations.
Physical Requirements
The job also has specific physical requirements. These include frequent sitting, standing, and walking, and occasional lifting/carrying (under 25 lbs.). Candidates should be able to respond quickly to sounds and have the ability to apply common sense to deal with problems involving standardized situations.
TD Bank is deeply committed to being a leader in customer experience and is continuously innovating to enhance the customer experience. Whether you’ve got years of banking experience or are just starting your career in financial services, TD Bank can help you realize your potential. Learn more about this opportunity Here.
